ADTRAN 61200376L2-31A, UIG user manual Customer Service, Product Support Information, and Training

Models: 61200376L2-31A UIG

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61200375L1-1 TA 850 T1 RCU VoATM UIG/61200376L2-31A

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Customer Service, Product Support Information, and Training

ADTRAN will replace or repair this product within five years from the date of shipment if the product does not meet its published specification, or if it fails while in service.

A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service, RMA requests, training, or more information, see the toll- free contact numbers given below.

Presales Inquiries and Applications Support

Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:

Applications Engineering

(800) 615-1176

Sales

(800) 827-0807

Post-Sale Support

Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN Technical Support and have the unit serial number available.

Technical Support

(888) 4ADTRAN

The Custom Extended Services (ACES) program offers multiple types and levels of service plans which allow you to choose the kind of assistance you need. For questions, call the ACES Help Desk.

ACES Help Desk

(888) 874-2237

Repair and Return

If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with the Custom and Product Service (CAPS) department to issue an RMA number. For information regarding equipment currently in house or possible fees associated with repair, contact CAPS directly at the following number:

CAPS Department

(256) 963-8722

© 2001, ADTRAN, Inc.

TA 850 User Manual

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ADTRAN 61200376L2-31A Customer Service, Product Support Information, and Training, Post-Sale Support, Repair and Return