Technical Support and Assistance

Step 1. Visit the Advantech web site at www.advantech.com/support where you can find the latest information about the product.

Step 2. Contact your distributor, sales representative, or Advantech's cus- tomer service center for technical support if you need additional assistance. Please have the following information ready before you call:

-Product name and serial number

-Description of your peripheral attachments

-Description of your software (operating system, version, appli- cation software, etc.)

-A complete description of the problem

-The exact wording of any error messages

Step 3. ARK-7480 Series Model

There are two sub-models in ARK-7480 series listed below:

Part Number

Description

ARK-7480-100A1 Socket 478, Pentium4 based Embedded Box Computer, with LVDS, DVI, 6 x USB 2.0, 1xRS-232, 5 x RS-232/422/485, Dual Fast Ethernet, Audio, and 3 PCI slots

ARK-7480-200A1 Socket 478, Pentium4 based Embedded Box Computer, ARK-7480-100A1 with Extended Drive Bay

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Advantech ARK-7480 manual Technical Support and Assistance, Part Number Description