Chapter 3 Troubleshooting

If you found the access point is working improperly or stop responding to you, don’t panic! Before you contact your dealer of purchase for help, please read this troubleshooting first. Some problems can be solved by yourself within very short time!

Scenario

Solution

 

 

Access point is not

Please check the connection of power cord and network cable of

responding to me when I

this access point. All cords and cables should be correctly and

want to access it by web

firmly inserted to the access point.

browser

You must use the same IP address section which access point

 

uses.

 

Are you using MAC or IP address filter? Try to connect the access

 

point by another computer and see if it works; if not, please

 

perform a hard reset (pressing ‘reset’ button).

 

Set your computer to obtain an IP address automatically (DHCP),

 

and see if your computer can get an IP address.

 

If you did a firmware upgrade and this happens, contact your

 

dealer of purchase for help.

 

If all above solutions don’t work, contact the dealer of purchase

 

for help.

 

 

Can’t get connected to

If encryption is enabled, please re-check WEP or WPA

wireless access point

passphrase settings on your wireless client.

 

Try to move closer to wireless access point.

 

Unplug the power plug of access point, and plug it back again

 

after 10 seconds.

 

 

I can’t locate my access

‘Broadcast ESSID’ set to off?

point by my wireless

Is Antenna properly installed and secured?

client

Are you too far from your access point? Try to get closer.

 

Please remember that you have to input ESSID on your wireless

 

client manually, if ESSID broadcast is disabled.

 

 

File download is very

Try to reset the access point and see if it’s better after that.

slow or breaks frequently

Try to know what computers do on your local network. If

 

someone’s transferring big files, other people will think Internet is

 

really slow.

 

Change channel number and see if this works.

 

 

Access point become hot

This is not a malfunction, if you can keep your hand on the access

 

point’s case.

 

If you smell something wrong or see the smoke coming out from

 

access point or power adapter, please disconnect the access

 

point and power adapter from utility power (make sure it’s safe

 

before you’re doing this!), and call your dealer of purchase for

 

help.

 

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Airlink101 N300 user manual Troubleshooting
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N300 specifications

The Airlink101 N300 USB Wireless Adapter is a compact and versatile device designed to provide users with high-speed wireless connectivity. Engineered for both home and office environments, this adapter is compliant with the IEEE 802.11n standard and delivers speeds of up to 300Mbps. This performance makes it suitable for activities such as streaming HD videos, online gaming, and video conferencing, ensuring a smooth and uninterrupted experience.

One of the standout features of the Airlink101 N300 is its dual antenna technology. The adapter is equipped with two external antennas that enhance its signal strength and range. This design allows for improved connectivity over longer distances, making it effective for users in larger spaces or those who need to access the internet from different rooms. Furthermore, the adapter supports multiple operating modes, including access point mode and client mode, providing flexibility for various networking scenarios.

In terms of security, the Airlink101 N300 is built with robust protocols to protect users' data. It supports WPA, WPA2, and WEP encryption standards, ensuring that wireless connections are secure against unauthorized access. This focus on security is essential for users who frequently connect to public networks or require secure connections for sensitive work.

The device also boasts a simple plug-and-play setup. With its USB interface, users can easily plug the adapter into their computers or laptops without the need for complicated installations or additional drivers. This ease of use is particularly beneficial for individuals who are not tech-savvy and want to establish a reliable internet connection with minimal hassle.

Another key characteristic of the Airlink101 N300 is its compatibility with multiple operating systems. It works seamlessly with Windows XP, Vista, 7, 8, 10, and Mac OS, making it a versatile choice for a variety of users. This broad compatibility ensures that whether you are using an older machine or a newer model, the adapter will function correctly.

Additionally, the compact design of the Airlink101 N300 makes it an ideal travel companion. Its lightweight build allows users to easily carry the adapter in a laptop bag or pocket, ensuring that reliable internet access is always within reach.

Overall, the Airlink101 N300 USB Wireless Adapter combines performance, security, and convenience, making it a valuable addition to any user's networking toolkit. With its strong features and user-friendly design, it ensures that users can enjoy seamless wireless connectivity for their everyday online activities.
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