7 Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

Possible Cause

 

Remedy

 

 

 

 

 

All LEDs dark.

No defect. LEDs in front of each charg-

(Insert BP 4000 or device w/BP 4000.)

 

 

ing slot are not activated before you in-

 

 

 

 

 

 

 

 

sert a BP 4000 or transmitter w/BP

 

 

 

 

 

 

 

 

4000 into the charging slot.

 

 

 

 

 

 

 

 

 

 

 

All LEDs dark although BP 400 or device

1.

Power supply is not connected to power.

1.

Connect power supply to convenient

w/BP 4000 is in a charging slot.

 

 

 

power outlet.

 

2.

DC cable is no not connected to power

2.

Connect DC cable to power supply/

 

 

supply/PSU 4000 and/or charger.

 

PSU 4000 and/or charger.

 

3.

Internal error.

3.

Disconnect power or DC cable, wait for

 

 

 

 

10 secs, and connect again.

 

 

 

 

Should the problem persist, contact your

 

 

 

 

nearest AKG Service Center.

 

 

 

 

 

LEDs on one charging slot dark, although

Internal error.

Disconnect power or DC cable, wait for

BP 400 or device w/BP 4000 is in this

 

 

 

10 secs, and connect again.

charging slot.

 

 

 

Should the problem persist, contact your

 

 

 

 

nearest AKG Service Center.

 

 

 

 

 

 

 

 

 

CHARGE LED flashing red.

Charging cycle has stopped:

 

 

 

 

 

 

 

1.

Device uses dry or standard recharge-

1.

Remove device from charging slot; re-

 

 

able batteries

 

place batteries with BP 4000.

 

2.

Charging contacts contaminated.

2.

Clean charging contacts on charger and

 

 

 

 

device/BP 4000 with soft cloth.

 

3.

Inside temperature of BP 4000 or

3a

Allow BP 4000/charger to cool down,

 

 

charger too high/low.

 

start charging cycle again at

 

 

 

 

lower/higher ambient temperature.

 

 

 

3b

Make sure there is enough free space

 

 

 

 

around charger to ensure adequate heat

 

 

 

 

dissipation.

 

4.

BP 4000 defective.

4.

Replace BP 4000.

 

 

 

 

Should the problem persist, contact your

 

 

 

 

nearest AKG Service Center.

 

5.

Charger defective.

5.

Contact your nearest AKG Service

 

 

 

 

Center.

 

6.

Excessive mechanical vibrations during

6.

Make sure charger will not be exposed

 

 

charging (HT 4000/4500, SPR 4, and

 

to vibrations and restart charging cycle.

 

 

PT 4000/4500 w/o belt clip only).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CHARGE and/or RECOVER LED(s) flashing

Recovery cycle has stopped:

 

 

 

 

 

 

red.

1.

Device uses dry or standard recharge-

1.

Remove device from charging slot, re-

 

 

able batteries

 

place batteries with BP 4000.

 

2.

Charging contacts contaminated.

2.

Clean charging contacts on charger and

 

 

 

 

device/BP 4000 with soft cloth.

 

3.

Inside temperature of BP 4000 or

3a

Allow BP 4000/charger to cool down,

 

 

charger too high/low.

 

start charging cycle again at

 

 

 

 

lower/higher ambient temperature.

 

 

 

3b

Make sure there is enough free space

 

 

 

 

around charger to ensure adequate heat

 

 

 

 

dissipation.

 

4.

BP 4000 defective.

4.

Replace BP 4000.

 

 

 

 

Should the problem persist, contact your

 

 

 

 

nearest AKG Service Center.

 

5.

Charger defective.

5.

Contact your nearest AKG Service Cen-

 

 

 

 

ter.

 

6.

Excessive mechanical vibrations during

6.

Make sure charger will not be exposed

 

 

charging (HT 4000/4500, SPR 4, and

 

to vibrations and restart charging cycle.

 

 

PT 4000/4500 w/o belt clip only).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CU 4000

27

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Image 27
AKG Acoustics CU4000 manual Troubleshooting, Problem Possible Cause Remedy