Sharp XG-V10XU operation manual Troubleshooting, For SHARP Assistance U.S.A. only

Troubleshooting

Problem	Check
Power cannot be turned on or	• Keylock level is set to “Level A” or “Level B”, preventing operation of some or all
off using the POWER buttons	buttons. (See page 59.)
(ON/OFF) on the projector.
Cannot be operated by	• When the projector is set to slave, use the buttons on the master projector or change the
remote control.	setting by RS-232C commands from the computer. (See page 63.)
Cannot be operated by all	• When using slave setting in combination with Keylock Level B or C, all the buttons on
buttons of the projector and	the projector and the remote control are disabled. Use the SAPS or RS-232C commands
remote control.	to release slave and Keylock setting and enable buttons to operate.
	Without a computer, you can release slave and Keylock setting by entering the buttons
	on the projector as follows.
	ON → ENTER → ON → ENTER → ON → ENTER → MENU
	However, this operation also releases the password set.
No picture and no sound.	• Projector power cord is not plugged into the wall outlet.
	• The front filter cover is not securely installed.
	• Selected input is wrong. (See page 31.)
	• Cables incorrectly connected to side panel of the projector. (See pages 14–18.)
	• Remote control batteries have run down. (See page 12.)
	• Remote control’s MOUSE/ADJUSTMENT switch is set to MOUSE.
Sound is heard but no picture	• Cables incorrectly connected to side panel of the projector. (See pages 14–18.)
appears.	• “Contrast” and “Bright” adjustments are set to minimum position. (See page 43.)
	• On-screen Display (“BLACK SCREEN”) is turned off and Black Screen function is turned
	on, creating a black image. (See page 32.)
Color is faded or poor.	• “Color” and “Tint” adjustments are not correct. (See page 43.)
Picture is blurred.	• Adjust the focus. (See page 29.)
	• Projection distance is too long or too short to allow for proper focus. (See pages 21–28.)
Picture appears but no sound	• Cables incorrectly connected to side panel of the projector. (See pages 14–18.)
is heard.	• Volume is set to minimum. (See page 31.)
No OSD appears.	• OSD Display is set to “Level A” or “Level B”, preventing to display some or all On-screen
	Displays. (See page 53.)
An unusual sound is occasion-	• If the picture is normal, the sound is due to cabinet shrinkage caused by temperature
ally heard from the cabinet.	changes. This will not affect operation or performance.
Maintenance indicator lights	• Refer to “Lamp/Maintenance Indicators” on page 69.
up.
Picture noise appears.	• Adjust the “Phase” setting. (See page 46.)
	• Noise may appear when used with certain computers. Set the NOISE FILTER to ON
	using the RS-232C command. (See pages 80–82.)
480P images do not appear.	• Set the resolution mode to 480P. (See page 48.)
Image is green on INPUT 1, 2,	• Change the input signal type. (See page 45.)
4 or 5 COMPONENT.
Image is pink (no green) on
INPUT 1, 2 RGB.
Lens comes off.	• Align the mark on the lens with the corresponding mark on the projector, push the lens
	firmly in place, and rotate to the right.

For SHARP Assistance (U.S.A. only)

If you encounter any problems during setup or operation of this projector, first refer to the “Troubleshooting” section on this page. If this operation manual does not answer your question, please call toll free 1-888-GO- SHARP (1-888-467-4277) for further assistance. Or, send us an e-mail at lcdsupport@sharplcd.com .

Our World Wide Web address is http://www.sharplcd.com .

Troubleshooting Maintenance&

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