CoPilot Customer Support Helpline

Support

Call a member of our Customer Support team to receive professional and friendly assistance.

Telephone 888-872-8768 x551

Our Support team is available Monday to Friday 9:00am to 5:00pm EST.

Online Support

Please email email cpsupport@alk.com for answers to your CoPilot support related queries and questions.

Alternatively, visit the support section at www.alk.com/support to register and activate your CoPilot.

Our FAQs section provides answers to customers’ most frequent requests to help you get started and get the most out of CoPilot today.

Register your CoPilot

You should register your CoPilot navigation solution at

www.alk.com/register

Registered customers receive information about downloads, map updates and new versions of CoPilot.

39	User Guide	06 Support

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ALK Technologies 11 manual CoPilot Customer Support Helpline, Online Support, Register your CoPilot

Contents

Page Welcome Contents Eula CoPilot Live DVD Documentation ChecklistBluetooth GPS Receiver Getting started Automatic Activation Installing CoPilot LiveFollow the Installation Wizard instructions and select Next Activating CoPilot Live Press Next to continue using CoPilot Select Language and VoiceAfter activation Menu Settings Map Select a Distance MeasurementTips and Tricks Conﬁguring GPS GPS Setup Tips GPS Signal Using CoPilot Live Selecting a DestinationQuickly Pick a Stop From the Map Click Drive to begin navigating the route Adjusting the POI SettingsNearby Points of Interest Tip POI In the City Advanced POI Search Select Menu Destination Recent To Choose a Recent DestinationTo Choose a Contact’s Address As a Destination To Choose an Intersection For Your Destination Other Ways to Select a Destination Selecting a Destination Using Lat and LongChoosing a Saved Trip Saving Your Current Location Optimize Stops Entering Multiple DestinationsTrip Options Change the Stop Order Tip Do More With Favorites Setting WaypointsTip Make a Waypoint a Stop Saving Destinations As Favorites Generating a State Mileage Report Saving a Planned TripLoading a Saved Trip Deleting a Planned Trip Road Preferences Route SettingsSaving a Routing Proﬁle Loading a Routing Proﬁle Trip Editing Trafﬁc ServiceBegin Driving Tip Starting Points On-Screen Information Driving With CoPilot LiveDriving Views Tip Take a Closer Look 2D Where Am I? Setting Display ModeDriver Safety Tip Adjusting Your Safety View Itinerary Night Mode2D Next Turn 2D Destination Changing Your Work or Home PersonalizeSaving a Destination As Home Saving a Destination As Work Edit or Delete Favorites Save Your Favorite Destinations Customizing the Guidance Screen Night Map Applying Themes Setting Map StylesClick Menu Settings Map Styles Personalizing the Voice Instructions Ending a Detour AdvancedDetours Tip Avoiding Multiple Roads CoPilot Live Trafﬁc Service Setting up CoPilot Live TrafﬁcAvoiding Trafﬁc Additional Trafﬁc Settings Using the Trafﬁc Incidents ListSearching For Trafﬁc Incidents Stylus control Select Box Zoom or Drag Map Setting Map PreferencesYou can also set up what sort of maps CoPilot uses Units Choose to display Miles or KM on your maps Adjusting the Volume Checking the GPS StatusTrack Playback Check the box to Display Route Arrow, or uncheck to remove Adjusting the Guidance SettingsAdjusting Your Safety View Setting the Language and Speech About CoPilot Menu Settings KeyboardPlaying a Demo Keyboard Transferring your CoPilot Live License Licensing CoPilot Live Entering Your Live Account Details Into CoPilot Connecting to the Live ServerSelect Menu Live Settings Live Settings screen click Edit To Create a CoPilot Live Web Account Click Menu Live Messages Adjusting CoPilot Live Communication SettingsInvitations and Messages Live Connection Status Register your CoPilot SupportCoPilot Customer Support Helpline Online Support Eula END User License for Speech Playback Eula Copyright 2008. ALK Technologies Inc. All rights reserved

ALK Technologies 11 CoPilot Customer Support Helpline, Online Support, Register your CoPilot

Models: 11

Support