Advanced Call Router Route Rules
3.In the Rule Name field, enter or modify the rule name.
4.Select the data to match against routing rules.
•If Caller Info
a)Select “Match one” or “Match all” from the
b)Select the items you want.
c)Click in the Data column and type to specify the data.
To manually specify data for an item,
•Caller Entered Digits must be numeric only.
•You can enter “*” as a wildcard character for any length of digits, or “?” for a single digit.
6Advanced Call Router Manual