AltiGen comm 6/2008 4510-0001-6.0 manual Collect Digit Dialog Box, PSTN and Web Timeout values

Models: 6/2008 4510-0001-6.0

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Collect Digit Dialog Box

Advanced Call Router

For example, if you specify Call ID Data “510252*,” this will match all Caller IDs 510-252-xxxx. If you specify Call ID Data “510252????,” this will match all Caller IDs 510 252-xxxx.

To specify data from an existing database, right-click the item, select From user database, and enter information in the DataSource dialog box.

5.Select a Target action for Call Router to perform when Call Route Request data matches this record.

Target action options: No Action, Goto Top Level, Repeat Current Level, Call to Extension/Workgroup, Call to Operator, Dial by Name, Collect Extension, Directory Service, Record Message (specify target data in accompanying text box), Mailbox Access, Disconnect, System Callback, Collect Digits (specify fields in accompanying Collect Digit dialog box—see below), Other DDR Application (specify target data in accompanying text box), Play WG Queue Status (specify target data in accompanying text box—see Note below).

Collect Digit Dialog Box

Tag name - for example, “password” (gathered from a response to an Auto Attendant prompt or another AltiLink Plus application)

Minimum Digits and Maximum Digits to collect

PSTN and Web Timeout values

Advanced Call Router Manual 7

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AltiGen comm 6/2008 4510-0001-6.0 manual Collect Digit Dialog Box, Minimum Digits and Maximum Digits to collect