American Power Conversion 10-30 KVA, 200/208 V manual Operation Display Messages/Troubleshooting

Operation – Display Messages/Troubleshooting

Display Message	Meaning	Corrective Action
Low-Battery.	The UPS is in battery operation and	Shut down the system and the load
	the battery charge is low.	equipment or restore incoming volt-
	Note: Runtime is limited in duration.	age.
Load Is No Longer	The load previously exceeded the	No is corrective action necessary.
Above Alarm Threshold.	alarm threshold and the situation has
	been corrected either because the load
	decreased or the threshold was
	increased.
Load Power Is Above	The load has exceeded the user-	Option 1: Use the display interface to
Alarm Limit.	specified load alarm threshold.	raise the alarm threshold.
		Option 2: Reduce the load.
Mains Not Available.	The frequency or voltage is out of	Correct the input voltage to provide
Input Freq/Volt Out of	acceptable range for normal	acceptable voltage or frequency.
Range.	operation.
Min Runtime Restored.	The system runtime dropped below	No corrective action is necessary.
	the configured minimum and has
	been restored. Additional Battery
	Modules were installed, the existing
	Battery Modules were recharged, the
	load was reduced, or the threshold
	was decreased.
No Batteries Are	No battery power is available.	Check that batteries are inserted
Connected.		properly.
Number of Battery	One or more battery modules were	No corrective action is necessary.
Modules Decreased.	removed.
Number of Battery	One or more battery modules were	No corrective action is necessary.
Modules Increased.	added.
Replace Batt(s).	One or more Battery Modules need	Refer to the Module Replacement
	replacement (only applicable with	section for procedures.
	internal batteries).
Runtime Is Below Alarm	The predicted runtime is lower than	Option 1: Allow the battery modules
Threshold.	the user-specified minimum runtime	to recharge.
	alarm threshold. Either the battery	Option 2: If possible, increase the
	capacity has decreased, or the load	number of battery modules.
	has increased.	Option 3: Reduce the load.
		Option 4: Decrease the alarm
		threshold.
		Contact APC Customer Support.
		See back cover.
Site Wiring Fault.	Wrong phase rotation on the input	An electrician should check that the
	side. The UPS will continue to supply	UPS has been wired properly.
	conditioned power, but bypass is
	unavailable.

16 Smart-UPS® VT 10-30kVA, 200/208V and XR Battery Enclosure Operation Guide 990-2359A