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APC DP300E Series manual How to Contact APC

Models: DP300E Series

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How to Contact APC

11.0 How to Contact APC

For more information call:

Tel: (800) 800-4APC - US & Canada

Tel: (401) 789-0204 - Worldwide

APC Corporate

132 Fairgrounds Road West Kingston, RI 02892 USA

Tel:(401)789-0204

Fax:(401)789-3710

Internet: apcinfo@apcc.com

PowerFax™: (800) 347 - FAXX

APC Web site: www.apcc.com

APC Denmark A/S

Silcon Allé
DK-6000 Kolding
Tel:	(+45) 75 54 22 55
Fax:	(+45) 75 54 27 89

Product Support

E-mail: silcontech@apcc.com

Pre-sales Technical Support 1-877-474-5266 (1-877-4Silcon)

Post-sales Technical Support

1-877-287-7835 (1-877-2UPS-TEK)

Fax:1-401-438-7761

Web:www.apcc.com/support/contact/contact_support.cfm

7OA0004 US rev. 02

38	User Guide Silcon DP300E Series 480V 400-500kVA

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APC DP300E Series manual How to Contact APC

Contents

Silcon DP300E Series 480V 400-500kVA User Guide User Guide Silcon DP300E Series 480V 400-500kVAImportant Safety Instructions Table of Contents General IntroductionIntroduction Display unitStart from stand-by Stop Start and Operating the External Service Bypass PanelStop stand-by Display shows Stop for complete power downSwitching off Silcon DP3400E DP3500E Start from complete power down Starting up Silcon DP3400E DP3500EAction Display shows Single Utility Dual UtilityBypassing the UPS Lamp indication on bypass panelUPS operation Switching the system from external bypass into normalSingle Utility ActionBypassing the parallel UPS system Emergency UPS not alive Press on the keyboard Press or on the keyboard until Following can be carried out on any UPS Isolating one UPS for service/maintenance Keyboard description OperationOperation Programming Parameters Parameter Setting CommentsProgramming Parameters ParametersProgramming example switch to bypass operation Keys used for programming346 Programming of system configuration parameters438 326Programming example change charge voltage to Programming of battery monitor Installation of new batteriesProgramming parameters for advanced parallel operation Description of settingsParallel programming/operation Programming guideProgramming example Highest Station No Other reasons for parallel operation alarm Parallel operation alarms GeneralAlarm texts conc. parallel operation Description MeasurementsReading Out Measurements Alarm stack AlarmsAlarms What To Do Alarm messagesDisplaying the events stack Mode CommentsEvents logger Possible alarms Possible alarm Description ActionTemperature on static bypass System is locked in oper UPS has attempted 10 times Remote Display Possible alarm DescriptionRemote Display Remote Display OperationAdjusting contrast Battery Preventive MaintenancePreventive Maintenance FanBattery capacity test Actions Display showsBack-up time Battery monitor testFunctionality of battery test Monitor functionBattery monitor reset Operation of the battery monitorBattery monitor test Battery monitor autoEconomy Operation Economy OperationTechnical data System SpecificationsSystem Specifications InputHow to Contact APC How to Contact APC