I n t e n a n c e Troubleshooting | Apple 9000 specification

M a i n t e n a n c e	a n d	T r o u b l e s h o o t i n g

Before calling Boxlight for assistance, please have the following information available:

•the projector’s serial number (located on the bottom label)

•the computer’s type and resolution

Call Boxlight at 1-800-762-5757.

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Apple 9000 manual I n t e n a n c e Troubleshooting

Contents

Page Safety Certifications FCC Warning DOC CanadaEN 55022 Warning Trademarks Declaration of Conformity Page Table of Contents Appendix Maintenance and TroubleshootingIndex Safety Summary Power SourcePower Cord Do Not Look Into The Lens Grounding LampLamp Compartment Hot Surfaces Image Resolution IntroductionCompatibility Unpacking the Projector T r o d u c t i o n Side view of projector Usage Guidelines WarrantyIf You Need Assistance Setting UP the Projector Distance to screenDiagonal Maximum Minimum Image Width T t i n g O j e c t o r Lowest image projection angle Distance from lens center to lower edge of screen H Diagonal Upper lens Equipment you want to connect Projector has the following audio/video inputs Source Video Audio Audio cable CablePro Lite cable Connecting the CablePro Lite computer cable to a Macintosh Connecting a Computer Using a Vesa cable Connecting a Computer using BNC cables Connecting a Video Player Connecting an External Speaker Connecting a Computer with an RS-232 Cable Connecting the Remote Control CablePowering up the Projector and Adjusting the Image Turning Off the Projector Page Using the Projector Basic Image Adjustment Adjusting the Projector Using the Remote Control Using the Remote and Keypad Buttons Computer 1, 2 FreezeHelp Light Scribble PowerVideo 1 Using the On-Screen Menus Volume On-screen menu status bar Display Menu Functions BrightnessContrast Tint Color Temperature Reset AllBlank Screen Color Audio Menu Functions Balance Treble FadeBass Auto Image Image Menu FunctionsAuto Resize Manual Sync Manual TrackingHoriz. Position Vert. Position Video Standard Controls Menu FunctionsStandby TIme Default Source LanguageCeiling Rear Projection Cleaning the Lens Maintenance and TroubleshootingCleaning the Fan Intake Filter I n t e n a n c e Troubleshooting Replacing the Projection Lamp Removing the lamp module Replacing the Batteries in the Remote Control Using the Kensington Lock Problem The screen resolution is not right Problem Color or text not being projectedProblem Image isn’t centered on the screen Problem Only the start-up screen displays Problem Image is too wide or narrow for screen Problem Image is out of focus Problem Image and menus are reversed left to rightProblem Image and menus are upside down Problem No sound Problem Lamp shuts off Problem Lamp seems to be getting dimmerProblem Remote not operating correctly I n t e n a n c e Troubleshooting Specifications Appendix Audio Input Audio Output Standard Accessories ship with the projector AccessoriesOptional Accessories Executive Remote Control Executive Remote IR Receiver Portable and Laptop Activation Chart Key command to Computer Activate port De-activate port FN-F8 CRT/LCD FN-D NCR FN-F6 Using Video Mirroring with a PowerBook Computer Using SimulScan Diagonal Distance to screen Projected Image Size for Optional LensesImage Width Long Throw Short Throw Connection Pin Assignments RS-232 Wired remote RS232 Terminal Specifications Communication configurationSetting Value Command format Function Command Response Supported commands Function Command Range RST Page Index D e Page D e Limited Warranty Part Number