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Asoka PL9920-BBR specifications Appendix C Technical Support and RMA, Asoka USA Corporation

Models: PL9920-BBR

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Asoka™ PlugLink™ PL Cable/DSL Router Manual

Appendix C: Technical Support and RMA

Please contact the Asoka Service and Support Center at:

c/o Technical Support

Asoka USA Corporation

820 American Street

San Carlos, CA 94070

Main: (650) 591-3236

Support: (650) 591-3189

Fax: (650) 591-3782

Email: support@asokausa.com

http://www.asokausa.com

Monday - Friday 9:00 AM - 5: 00 PM PST

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Asoka PL9920-BBR Appendix C Technical Support and RMA, Asoka USA Corporation, Asoka PlugLink PL Cable/DSL Router Manual

Contents

User’s Manual Asoka PlugLink PL Cable/DSL RouterPage Table of ContentsAsoka PlugLink PL Cable/DSL Router Manual Asoka PlugLink PL Cable/DSL Router Manual IntroductionAsoka PlugLink PL Cable/DSL Router Manual Important Safety InformationAsoka PlugLink PL Cable/DSL Router Manual Getting Intimate with your Powerline DeviceAsoka PlugLink PL Cable/DSL Router Manual Getting StartedAsoka PlugLink PL Cable/DSL Router Manual Connecting the Asoka PlugLink PL Cable/DSL RouterAsoka PlugLink PL Cable/DSL Router Manual 5 Connect the power supply to the Asoka PL9920-BBR’s power port. Then plug the power supply directly to an AC wall outlet. Wait until the ‘RDY’ LED flashes with one second interval. Note Connect the power supply directly into an AC wall outlet. Do not plug the power supply to a power strip or extension cordAsoka PlugLink PL Cable/DSL Router Manual LAN Side Setup GuideWindows 98 SE/ME Asoka PlugLink PL Cable/DSL Router ManualWindows 2000/XP 1 Open Network Connections Asoka PlugLink PL Cable/DSL Router ManualAsoka PlugLink PL Cable/DSL Router Manual Router Setup GuideAsoka PlugLink PL Cable/DSL Router Manual If the router is operating correctly, the first router setup page below will appear. The setup pages are essential for setting up the router for Internet access. Please refer to the troubleshooting guide if the router cannot be accessedAsoka PlugLink PL Cable/DSL Router Manual Internet Connection WAN Side Setup GuideAsoka PlugLink PL Cable/DSL Router Manual DHCP Client Setup Host Name and Domain NameAsoka PlugLink PL Cable/DSL Router Manual Asoka PlugLink PL Cable/DSL Router Manual Asoka PlugLink PL Cable/DSL Router Manual Asoka PlugLink PL Cable/DSL Router Manual Powerline Encryption Setup GuideAsoka PlugLink PL Cable/DSL Router Manual Checking the Internet Service Provider SetupAdvanced Features Asoka PlugLink PL Cable/DSL Router Manual Reset System Setting to Factory DefaultAsoka PlugLink PL Cable/DSL Router Manual Router LAN Setup GuideAsoka PlugLink PL Cable/DSL Router Manual Advanced Tab Setup GuideAsoka PlugLink PL Cable/DSL Router Manual Troubleshooting GuideAsoka PlugLink PL Cable/DSL Router Manual The computers can not access the router setup screenAsoka PlugLink PL Cable/DSL Router Manual The computers can access the router setup screen but not the InternetThe RDY LED is flashing rapidly or not at all Asoka PlugLink PL Cable/DSL Router Manual Appendix A SpecificationsAsoka PlugLink PL Cable/DSL Router Manual Appendix B GlossaryAsoka USA Corporation Appendix C Technical Support and RMAPlease contact the Asoka Service and Support Center at Asoka PlugLink PL Cable/DSL Router ManualAsoka PlugLink PL Cable/DSL Router Manual Appendix D FCC StatementAsoka PlugLink PL Cable/DSL Router Manual Appendix E Limited WarrantyAsoka PlugLink PL Cable/DSL Router Manual EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY STATEMENT, NEITHER ASOKA NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTIES AS TO THE PRODUCTS AND SER- VICES AND THE PRODUCTS AND SERVICES ARE PROVIDED AS IS ANDWITH ALL FAULTS. ASOKA AND ITS THIRD PARTY SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OF A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. ASOKA’S ENTIRE LIABILITY, AND YOUR EXCLU- SIVE REMEDY HEREUNDER, IS LIMITED TO THE PRODUCT AS SET FORTH HEREIN OR A REFUND OF THE PURCHASE PRICEAsoka PlugLink PL Cable/DSL Router Manual Asoka USA Corporation Making Connectivity a Reality