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Asus MA356*/A manual Locating Your Serial Number, Troubleshooting

Models: MA356*/A

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Locating Your Serial Number

System Profiler shows the serial number of your Mac Pro. Open System Profiler, located in the Utilities folder in the Applications folder, and click the System Profile tab.

The serial number is also on the configuration label, which is located on the back of your Mac Pro near the video ports.

68Chapter 4 Troubleshooting

Page 68

Image 68

Asus MA356*/A manual Locating Your Serial Number, Troubleshooting

Contents

Includes setup, expansion, and troubleshooting information for your Mac ProUser’s Guide Mac Pro computerApple Computer, Inc 2006 Apple Computer, Inc. All rights reserved Contents 53 Chapter 4 Troubleshooting5 Chapter 1 Getting Started 15 Chapter 2 Getting to Know Your Mac Pro87 Index 69 Appendix A Specifications77 Appendix B Safety, Maintenance, and Ergonomics Setting Up Your Mac Pro Getting StartedStep 1 Position your computer and display Step 2 Plug in the power cord Chapter 1 Getting StartedStep 3 Connect the display 8 Chapter 1 Getting StartedVGA connector on display cable portDisplay Adapter10 Chapter 1 Getting Started Step 4 Connect an Ethernet cableStep 5 Connect the keyboard and mouse Chapter 1 Getting Started Plug the mouse into a USB port on the keyboard KeyboardMouseApple keyboard extension cable Need Help Setting Up? Using a Wireless Keyboard and MouseStep 7 Use Setup Assistant Step 6 Turn on your Mac ProPutting Your Mac Pro to Sleep or Shutting It Down Putting Your Mac Pro to SleepShutting Down Your Mac Pro To wake your computer from sleep, do one of the followingGetting to Know Your Mac Pro Getting the Latest InformationBasic Features on the Front of Your Mac Pro ¨ Power buttonFireWire 800 port FireWire 400 port¨ Power button H FireWire 400 and 800 portsOptical drive USB 2.0 portsPorts and Connectors on the Back of Your Mac Pro Power socket ´ Locking latch d USB 2.0 ports H FireWire 400 portH FireWire 800 port Chapter 2 Getting to Know Your Mac ProPower socket H FireWire 400 and 800 portsLocking latch USB 2.0 portsMore Ports and Connectors on the Back £ DVI display port £ DVI display portAudio line-in port Audio line-out port Chapter 2 Getting to Know Your Mac ProPCI Express expansion slots £ DVI display portsOptical digital audio in and out ports Analog audio line-in portInternal Expansion Options Slots 2-4 PCI Express BatterySlot 1 Double-wide PCI Express graphics graphics card installed Optical drive carrierBattery Optical drivesHard disk drive PCI Express slotsTo open Mac Help Getting AnswersMore Information Using your mouse or keyboard To learn aboutChapter 2 Getting to Know Your Mac Pro Changing System PreferencesPage å ÒOpening the ComputerÓ on page å ÒInstalling MemoryÓ on page å ÒInstalling Internal Storage DevicesÓ on pageå ÒReplacing the Internal Backup BatteryÓ on page Working Inside Your ComputerOpening the Computer Chapter 3 Working Inside Your Computer 4 Unplug all the cables and the power cord from the computerTouch the metal on top of the computer Lift the latch while holding the side panel 5 Hold the side panel and lift the latch on the back of the computerChapter 3 Working Inside Your Computer Important When you remove the side panel, hold it securely 6 Remove the side panelChapter 3 Working Inside Your Computer Pull the top of the side panel out and lift it upInstalling Memory Chapter 3 Working Inside Your Computer To install memory2 Remove the memory card and place it on a soft clean cloth 3 Open the ejectors on the DIMM slot by pushing them out to the sides 5 Lay your Mac Pro down on a soft, clean cloth on the desk or work surface to avoid scratching the work surface or your Mac Pro Chapter 3 Working Inside Your Computer 7 Stand your Mac Pro up and replace the side panelPlace the side panel in the slot and then push to close Chapter 3 Working Inside Your Computer 8 Push the latch down to secure the side panelof the computer å Height 1.0 inch Installing Internal Storage DevicesInstalling SATA 3 Gbps Hard Disk Drives To install a hard disk drive Position the connectors towards the rear Chapter 3 Working Inside Your Computer 6 Replace the side panel and push the latch down to secure itMake sure the latch is up Replacing the Optical Drive To replace the optical driveChapter 3 Working Inside Your Computer Four extra screws Chapter 3 Working Inside Your Computer 8 Attach the power and ribbon cables to the back of the driveMiddle connectors 10 Replace the side panel and push the latch down to secure it 46 Chapter 3 Working Inside Your ComputerTo install a PCI Express card Adding PCI Express CardsAbout PCI Express Cards Chapter 3 Working Inside Your Computer3 Unscrew the captive screw in the PCI bracket and remove the bracket Did You Know?-Installing a Full-Length PCI Card Chapter 3 Working Inside Your ComputerReplacing the Internal Backup Battery To replace the batterySlide the old battery out. Insert the new battery positive + side up Remove the card in slot 1. Push on the tab to release the catchPage The computer won’t respond or the pointer won’t move Troubleshooting4Problems with Your Mac Pro The computer won’t turn on or start up You are unable to eject a disc If that doesn’t workThe status light flashes and the computer won’t start up å One short flash followed by a longer off period No valid memoryProblems with Software You have a problem with a software programYou have a problem using your computer or working with Mac OS To force an application to quitKeeping Your Software Up to Date Problems with AirPort Wireless CommunicationTo check for updated software Problems with Your Display No image appears on the screenNo colors appear on the screen or the colors don’t look right After you change the screen resolution, desktop icons moveThe screen image appears dim or flickers Problems with Your Internet Connection To use Network DiagnosticsThe screen freezes The light on the front of the display is flashingTurn the modem on and off to reset the modem hardware Check System Preferences settingsCable Modem, DSL, and LAN Internet Connections PPPoE ConnectionsNetwork Connections Using Apple Hardware Test To use Apple Hardware TestReinstalling the Software that Came with Your Computer Installing Mac OSInstalling Applications To install Mac OSMaximizing Ethernet Performance Learning More, Service, and Support Online ResourcesOnscreen Help System ProfilerAppleCare Service and Support Information CountryPhone WebsiteLocating Your Serial Number 68 Chapter 4 TroubleshootingSpecificationsA Processor and Memory SpecificationsRandom-access memory RAM ProcessorSuperDrive DVD+R DL/DVD±RW/CD-RW Specifications Graphics CardVideo Display Modes å Disc diameters supported 12 cm and 8 cmå Data transfer speed USB SpecificationsFireWire Specifications Ethernet Specifications Bluetooth 2.0+EDR Specifications OptionalAirPort Extreme Specifications Optional PowerOptical Digital Audio Specifications å Signal-to-noise ratio Greater than130 dBCompatibility å Bits per sample 16-bit or 24-bitAnalog Audio Specifications Analog audio out using the headphone jack typical valueså Signal-to-noise ratio Greater than 90 dB å Jack type 1/8Ó mini å Bits per sample 16-bit or 24-bitPower Supply Power Requirements for Expansion Cards and PeripheralsFireWire devices Analog audio line out typical valuesSystem Clock and Battery Dimensions and Operating EnvironmentBattery DimensionsAppendix Important Safety InformationSafety, Maintenance, and Ergonomics General Maintenance Apple and the EnvironmentProtecting Your Optical Drive Maintaining Your DisplayTo keep your optical drive working properly To maintain your display and ensure its long lifeImportant Ergonomic and Health-Related Information Forearms and hands in a straight line å Turn the volume down if you canÕt hear people speaking to you Avoid Hearing Damageå Avoid turning up the volume to block out noisy surroundings Radio and Television Interference Communications Regulation InformationCompliance Statement Wireless Radio Use FCC Bluetooth Wireless ComplianceBluetooth Industry Canada Statement Bluetooth Europe-EU Declaration of ConformityTaiwan Wireless Statements Korea Keyboard Statement Taiwan Statement VCCI Class B Statement Singapore Wireless CertificationIt also complies with the Canadian ICES-003 Class B Specification Korea Statements Taiwan Class B StatementUsing an External USB Modem Battery DisposalENERGY STAR Compliance Disposal and Recycling InformationIndex Index