A.7 FAQ
This section provides solutions to problems that may occur or questions commonly encountered during the installation and operation of the ASUS AiGuru S2 Wireless Skype Phone. Read the description below to solve your problems. If you cannot find an answer here, check the ASUS contact information at the end of the user manual.
Q1. Why is there no dial tone when I press the Talk & Recall button?
A1. Either the Wireless Link USB dongle is not properly connected to the PC, the handset is too far from the Wireless Link USB dongle, or the battery is low (low battery icon is displayed).
•Check the connections.
•Move closer to the Wireless Link USB Dongle unit.
•Charge the battery.
•If there is something wrong with Skype Program itself, please restart Skype.
Q2. Why does the screen show “WiFi Disconnect”?
A2. When the phone is out of the Wireless Link USB dongle’s operating range, the phone will keep accessing its signal source for 30 seconds. If detecting the signal fails, the screen shows the message “WiFi Disconnect” and the goes into sleep mode.
To regain wireless access, move the handset closer to the Wireless Link USB dongle and press any key on the handset for access retrieval.
Q3. Why is the battery icon “empty” although the handset has been charged for 24 hours?
A3. The handset might not be connected to the PC correctly. It is also possible that the handset’s battery is defective.
•Contact your dealer to purchase a new rechargeable battery.
•Make sure the battery icon is scrolling. If it is not, the battery is not charging.
Q4. Why is there no symbol on the display?
A4. This could mean that the battery is not charged or the Phone Kit is not properly connected.
• Verify that you have set up the Phone Kit properly.
Appendix: Reference information |
