A-23
AiGuru S2 Wireless Skype Phone
A.6 Troubleshooting
When the phone and wireless settings are congured
properly, the main display should show the following.
This means that the phone is ready to use.
Following are some situations you might encounter, indicating that there is a problem
with the connection, and the possible actions you can take.
Message displayed Problem description Action to take
WiFi Disconnected 1. The phone was not
congured properly.
2. Communication
between the phone
and the Wireless Link
USB dongle is not
established.
Recongure the
phone settings.
See section “2.2.3
Handset Mode
Switch and WiFi
Congure”
No Service 1. The communication
between the phone and
the Wireless Link USB
dongle is established.
2. The AiGuru S2 Utility
has not been launched.
See section “2.2
Optimizing the
AiGuru S2 Utility
settings” to launch
the AiGuru S2 Utility.
Skype™ Logged Off 1. Skype™ is not launched
on your PC or logged in
with personal account.
2. There is no Internet
access.
Make sure that you
have Internet access
and that you have
launched and logged
into Skype™
Different from Ofine (Presence), the message Skype Logged Off
denotes some possible problems of the Skype utility or the lack of
internet access.