• Charge the battery.
Q5. Why is the audio quality poor sometimes ? (crackles/echoes, etc.)
A5. There may be interference from nearby electrical appliances or the Wireless Link USB dongle is installed in a room with thick walls. If this is the case, move the PC to a different location. If the handset is too far from the Wireless Link USB dongle, move the handset closer.
Q6. Why can I not hear the other party clearly? Why is the speaker too loud/ too quiet?
A6. The speaker volume on your PC or on the handset may be set too low. Adjust the volume to get better effect.
Q7. Why does the phone not ring when a call comes in?
A7. The ringer may be too small to hear. Adjust the volume of the ringer.
Q8. Why does the contact list/user status return a “NO SERVICE” message?
A8. This may be caused by not starting or logging into Skype™ properly. Verify that you are logged into Skype™ and the program is running properly.
Another cause may be that the AiGuru S2 Utility or Wireless Link USB dongle driver has not been launched on the PC, or the dongle plug may be disconnected. Verify that the AiGuru S2 Utility and Wireless Link USB dongle driver are functioning properly and that the dongle plug is properly connected. Also, verify that the PC is not in standby/hibernate mode.
Q9. Why can I not SkypeOut?
A9. If 00, + or 011 is omitted, enter 00, + (hold the “0” key) or 011 before the number you are dialing. If your Skype™ account has too little or no credit left, purchase more credits on the Skype™ website. The handset may have lost its link. Verify that the handset has a link with the Wireless Link USB dongle.
Q10. Why am I not getting any tone response from Skype™?
A10. Either the Skype™ or the PC application have not started, the USB dongle is not plugged in, your PC is in standby/hibernate mode, or your other party is offline.
•Make sure both Skype™ and the PC application is/are started on the PC and running properly.
AiGuru S2 Wireless Skype Phone |
