Customizing Your MERLIN System
Before customizing your system, you must have firm plans about how the system should operate and about which components should be in place. The Installation Plan- ning Guide: Models 1030 and 3070 contains instructions for planning your system, and the Installation Guide: Models 1030 and 3070 can help you make certain that ail components are installed and connected properly.
THE FORMS AND LABELS YOU NEED
It is important that you complete the following system information forms before you begin customizing:
●A System Configuration Form to keep a record of how your system is configured.
●Voice Terminal Configuration Forms to record the features assigned to all voice terminals. You should fill out one of these forms for each voice terminal.
You will find a System Configuration form and a Voice Terminal Configuration Form in the Appendix. Make as many copies of them as you need. You will also find in the Appendix two diagrams showing button labels for a small and a large ad- ministrator/attendant console when the console is in the administration mode. Make up a set of labels based on one of the diagrams (depending on which console you have) and use the labels whenever you administer your system.
CUSTOMIZING SEQUENCE
It is easy to customize the MERLIN system to meet the needs of your business and easy to change features or line assignments if your needs change. Most systems require their most extensive customization just after installation.
Full customization of your MERLIN system involves a series of procedures carried out at the control unit, the administrator/attendant console, and at individual voice terminals themselves. The chart on the following page identifies the different customiz- ing operations and the places where they should be performed. If your system has already been customized, but you want to make a change, the chart tells you where to make it. If you are setting up your system for the first time, however, follow the chart sequentially, beginning at the control unit, going next to the administrator/atten- dant console, and finishing at the individual voice terminals throughout your business. Detailed instructions for each customizing procedure are included in the appropriate sections of this manual.
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