Fixed Features
FEATURE | DESCRIPTION | BENEFITS |
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Call Park | A special kind of hold that permits | ● Attendant trying to locate |
| calls to be parked and retrieved | someone parks call and |
| from any voice terminal. Useful in | pages person to pick up call. |
| pooled systems. (See also Call | Person takes call at nearby |
| Pickup, Loudspeaker Paging.) | voice terminal by means of |
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| Call Pickup. |
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| ● Park a call and pick it up |
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| again at another voice |
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| terminal. |
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Call Pickup | Makes it possible for someone | ● Answer another person’s |
| who hears another person’s voice | phone without leaving your |
| terminal ringing to answer from | desk. |
| another voice terminal. Call Pickup | ● People who move around |
| is also used to retrieve parked | from one place to another |
| calls and to pick up Night Service | can answer calls conveniently. |
| calls. (See also Call Park, Loud- | ● Employees who work late can |
| speaker Paging, Night Service.) | answer incoming Night Ser- |
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| vice calls without leaving |
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| desks. |
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Call Waiting | Provides brief ring or voice | ● Employees do not have to |
| announcement from speaker and | worry about missing important |
| flashing green light to indicate that | calls while on telephone. |
| another call has come in. | ● Need for taking messages is |
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| reduced. |
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Conference | Enables person to make confer- | ● Have a question answered by |
| ence calls that include as many as | adding another person to |
| five | |
| call, two people from inside, and | callbacks. |
| two people from outside. | ● Pass incoming calls to ap- |
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| propriate people outside your |
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| system. Conference the call- |
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| ing person to someone out- |
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| side system, put them on |
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| hold, and be free to do other |
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| business. |
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| ● Employee who is working at |
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| home and wants to make |
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| long distance call can call of- |
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| fice and be conferenced to |
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| WATS line. |
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