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AT&T 974 user manual Product overview

Models: 974

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Product overview

This AT&T Small Business System Speakerphone with Intercom and Caller ID/ Call Waiting 974 is expandable to a 16-extension telephone system. The 974 is compatible with AT&T 945, 984, 944, 955 and 964 telephones. (See Before you begin starting on page 2 and Expanding the phone system beginning on page 93 for details.)

The 974 is hearing-aid compatible and can be connected to up to four incoming telephone lines. This phone features a speakerphone for hands-free use and a headset jack compatible with most two-band 2.5mm headsets (sold separately). The 974 allows paging, intercom and call transfers between system phones and is capable of connecting three parties in a conference call. This phone also features a 32-number memory for faster dialing and has a directory which can store up to 200 additional numbers with names. This phone has a caller ID feature which supports caller ID with call waiting service. (Caller ID services are subscriber services available from many local telephone companies for a fee.) There are two convenience ports available for connecting the phone to another device such as a fax machine or modem.

The 974 is compatible with Centrex service. Centrex is a special subscriber service which may be available from your local telephone company for a fee. If you subscribe to Centrex service, refer to the Centrex operation section of this manual, beginning on page 96.

This user's manual contains detailed instructions for installing, programming and operating your AT&T Small Business System Speakerphone with Intercom and Caller ID/Call Waiting 974. Please be sure to read Before you begin starting on page 2 before installing this phone.

Product overview

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AT&T 974 user manual Product overview

Contents

Please also read Part 1 Important product informationContents ContentsDirectory operation Product overview Product overviewParts list Before you beginTools needed Your box should includeBefore you begin DSL users Glossary Glossary FromProgrammable features list Programmable Features List Covm resetPrime line AutomaticReset all Return all features To default settingsCSL delay ring ConsoleAudible signals Tone, repeating DND modeChoose another number for this ExtensionInstallation InstallationBattery installation Battery installation Replace the battery compartment cover and the screwTable/desk installation Recommended wiring configuration for phone systemTwo two-line jacks Table/desk installationConnect the handset cord Wall installation Connect the power adapter to the telephoneInitialization Check for dial toneReverse the handset tab Wall installationConnect the telephone line cords to the telephone as shown Lines 3 Two-line Initialization Convenience ports Four one-line jacksMenu operation Menu operationMenu structure Shortcut to language menu OperationMenuRapid scroll Feature setup Feature setupSet one touch preference Extension no and the current setting Assign an extension number to your phoneTurn the ringer on or off for each line Select the ringer type Set delay ring Turn auto-mute on or off Set dial mode Turn hold reminder on or offHour and the current hour setting Set the time and dateFor lines 2 Turn line usage on or off for each lineMake outgoing or transfer calls Assign the prime line line preference Press or to scroll through the line choices Line 1 … LineSet automatic mode Press or to toggle betweenSet the scroll rate See Rapid scroll on page 22 for detailsTurn screen backlight on or off Turn Covm indicators on or off for each line COVMHON/OFFReset Covm indicator L1HCOVMHRESETProgram home and local area codes Assign the line group for this phone Erase all settings and return the phone to default settings ENTERResethall?Set this phone to be the Centrex console phone Set the Centrex console delayed ring time Language and the current settingSet the display language Press or to scroll through the languageTelephone operation Telephone operationMake or answer a call HandsetHeadset OperationMake or answer a call Timer Switch between handset, headsetSpeakerphone Cancel call privacy Restore call privacyCall privacy Do not disturbVolume RedialAuto redial Redial stackOR- Press K Hold Switch between linesTurn hold reminder on or off on page 29. If you Flash MuteTemporary tone dialing To talk privately with one party Conference callsTo drop one line Transfer a call Blind transferTransfer a call and speak to the receiving party Low battery indicatorAnswer a transferred call Lights and what they mean One touch operation One touch operation Store a number in a one touch locationStore a pause in a one touch entry Store temporary touch tone signals in a one touch entryStore a flash in a one touch entry Review a one touch entry If One touch preference is set to Intercom Dial a one touch numberIf One touch preference is set to Telephone Directory operation To enter directory modeDirectory operation Use the dial pad keys and the chart below to Store a name and number in the directoryPress Dto begin working with the directory Press 2once for A, twice for B, three times forStore a pause in a directory number Store a name and number in the directoryStore a temporary tone signal in a directory number Store a flash in a directory numberReview directory entries Edit a directory entry Remove a name and number from the directory Dial a number from the directoryRemove all entries from the directory Intercom operation Intercom operationBasic intercom operations Handset Make an intercom call withTo step Speakerphone or headset Answer an intercom call End an intercom or page callAuto-mute off Answer a single-phoneAuto-mute on All system phones Answer a system-wideMake an intercom conference call Room monitorCaller ID operation Caller ID operationCaller ID display Call waitingSimultaneously Display screen messages Call history Message waiting and NEW Call lightView call history summary Review records in call history Call historyRemove calls from call history Remove a specific call record from callHistory Remove all calls from call historyAutomatic mode on Dial a number from call historyDial options See Review records in call history onSave a name and number from call history to the directory Save a number from call history To a one touch locationAdding a fax machine Using a fax switchAdding a fax machine General product care General product careTechnical specifications Technical specificationsPower adapter BatteryCase of difficulty Case of difficultySignal not received Intercom pagingMake sure you have programmed your Intercom extension number correctlyOn when no line is Line lights remainConnected Line usage on or off for each line Line group for this phone onPower failure Advanced features doOperation during Screen displaysCentral office. To clear, see Reset Covm indicator on page 37 in FeatureSetup See Turn Covm indicator on or off forExpanding the phone system Expanding the phone systemLine groups Telephone Lines in System Private lines Telephone Lines TLs in SystemSetup checklist Enable the console phoneCentrex operation Centrex operationAnswer a delayed ring Set ring delay durationPick up another station’s line Index IndexCovm 5 Covm indicator 8, 36-37 CSL delay ring DateDefault settings Delay ring Delayed ring Dial mode Dial options Dial pad key100 101 102 Case of difficulty, visit our service center at Advanced American Telephones. All Rights reserved