Information is, Received, Light flashes On all lines | AT&T 974

974CIB_06 4/7/06 3:33 PM Page 92

In case of difficulty

Caller ID operation

Problem	Solution
No caller ID	Caller ID information is transmitted by the
information is	telephone company between the first and
received.	second rings. Allow your phone to ring at
	least twice to receive caller ID information.

Problem	Solution
NEW CALL	• Make sure you have reviewed all messages
light flashes.	on all lines.
	• You may have received a false signal from
	the central office. To clear, see Reset
	COVM indicator on page 37 in Feature
	setup.

Problem	Solution
Screen displays COVM.	The screen displays COVM when the COVM
	indicator is turned on for at least one line,
	whether or not there are messages waiting,
	and whether or not you have voice mail
	service.
	• If you subscribe to voice mail service with
	your local telephone company, but prefer
	not to display COVM on the screen, turn off
	the COVM indicator for each line.
	• If you do not subscribe to voice mail service,
	turn off the COVM indicator for all lines.
	See Turn COVM indicator on or off for
	each line on page 36 in Feature setup for
	detailed instructions.

Problem	Solution
COVM line indicator	• Make sure you have reviewed all messages
remains on.	on that line.
	• You may have received a false signal
	from the central office. To clear, see
	Reset COVM indicator on page 37 in
	Feature setup.

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AT&T 974 Information is, Received, Light flashes On all lines, Central office. To clear, see Reset, Setup, Remains on

Contents

Part 1 Important product information Please also read Contents Contents Directory operation Product overview Product overview Your box should include Parts listBefore you begin Tools needed Before you begin DSL users Glossary From Glossary Programmable features list Automatic Programmable Features ListCovm reset Prime line Console Reset allReturn all features To default settings CSL delay ring Extension Audible signalsTone, repeating DND mode Choose another number for this Battery installation InstallationInstallation Replace the battery compartment cover and the screw Battery installation Recommended wiring configuration for phone system Table/desk installation Connect the handset cord Table/desk installationTwo two-line jacks Check for dial tone Wall installationConnect the power adapter to the telephone Initialization Connect the telephone line cords to the telephone as shown Wall installationReverse the handset tab Lines 3 Two-line Initialization Four one-line jacks Convenience ports Menu operation Menu operation Menu structure Rapid scroll OperationMenuShortcut to language menu Set one touch preference Feature setupFeature setup Assign an extension number to your phone Extension no and the current setting Turn the ringer on or off for each line Select the ringer type Set delay ring Turn auto-mute on or off Turn hold reminder on or off Set dial mode Set the time and date Hour and the current hour setting Make outgoing or transfer calls Turn line usage on or off for each lineFor lines 2 Press or to scroll through the line choices Line 1 … Line Assign the prime line line preference Press or to toggle between Set automatic mode See Rapid scroll on page 22 for details Set the scroll rate Turn screen backlight on or off COVMHON/OFF Turn Covm indicators on or off for each line L1HCOVMHRESET Reset Covm indicator Program home and local area codes Assign the line group for this phone ENTERResethall? Erase all settings and return the phone to default settings Set this phone to be the Centrex console phone Press or to scroll through the language Set the Centrex console delayed ring timeLanguage and the current setting Set the display language Handset Telephone operationTelephone operation Make or answer a call Make or answer a call OperationHeadset Speakerphone Switch between handset, headsetTimer Do not disturb Cancel call privacyRestore call privacy Call privacy Redial Volume OR- Press K Redial stackAuto redial Turn hold reminder on or off on page 29. If you Switch between linesHold Temporary tone dialing MuteFlash To drop one line Conference callsTo talk privately with one party Blind transfer Transfer a call Answer a transferred call Low battery indicatorTransfer a call and speak to the receiving party Lights and what they mean One touch operation Store a number in a one touch location One touch operation Store a flash in a one touch entry Store temporary touch tone signals in a one touch entryStore a pause in a one touch entry Review a one touch entry If One touch preference is set to Telephone Dial a one touch numberIf One touch preference is set to Intercom Directory operation To enter directory modeDirectory operation Press 2once for A, twice for B, three times for Use the dial pad keys and the chart below toStore a name and number in the directory Press Dto begin working with the directory Store a name and number in the directory Store a pause in a directory number Store a flash in a directory number Store a temporary tone signal in a directory number Review directory entries Edit a directory entry Remove all entries from the directory Dial a number from the directoryRemove a name and number from the directory Intercom operation Intercom operation Basic intercom operations To step Make an intercom call withHandset Speakerphone or headset End an intercom or page call Answer an intercom call Auto-mute on Answer a single-phoneAuto-mute off Answer a system-wide All system phones Room monitor Make an intercom conference call Caller ID operation Caller ID operation Call waiting Caller ID display Simultaneously Display screen messages View call history summary Message waiting and NEW Call lightCall history Call history Review records in call history Remove all calls from call history Remove calls from call historyRemove a specific call record from call History See Review records in call history on Automatic mode onDial a number from call history Dial options Save a name and number from call history to the directory To a one touch location Save a number from call history Adding a fax machine Using a fax switchAdding a fax machine General product care General product care Battery Technical specificationsTechnical specifications Power adapter Case of difficulty Case of difficulty Intercom extension number correctly Signal not receivedIntercom paging Make sure you have programmed your Line group for this phone on On when no line isLine lights remain Connected Line usage on or off for each line Screen displays Power failureAdvanced features do Operation during See Turn Covm indicator on or off for Central office. To clear, see ResetCovm indicator on page 37 in Feature Setup Line groups Expanding the phone systemExpanding the phone system Telephone Lines in System Telephone Lines TLs in System Private lines Centrex operation Setup checklistEnable the console phone Centrex operation Pick up another station’s line Set ring delay durationAnswer a delayed ring Index Index Dial mode Dial options Dial pad key Covm 5 Covm indicator 8, 36-37CSL delay ring Date Default settings Delay ring Delayed ring 100 101 102 Advanced American Telephones. All Rights reserved Case of difficulty, visit our service center at