AT&T TL91378, TL9178, TL91178, TL91278 user manual Bluetooth, System Busy, Troubleshooting

Appendix D

Troubleshooting

My cell phone is connected to the telephone base, but I cannot make a CELLULAR call.

•Make sure that your cell phone is not in use when you are trying to make a CELLULAR call.

•Make sure that your cell phone is compatible. For a list of compatible devices, visit

www.telephones.att.com/bluetooth.

•For some smartphones, make sure that the cellular function is turned on.

Bluetooth	• Make sure that your cellular phone is not in use when
System Busy	connected to the telephone base.
appears on the	• Make sure that your cellular phone is not connected to
display.
	any other Bluetooth device.
	• The AT&T DECT 6.0 can only use one Bluetooth device
	at a time.
The PIN on the	• The default PIN is 0000.
telephone base
does not work.

I cannot hear any sound on my telephone system when on a CELLULAR call.

•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in.

•Turn off your cell phone, then turn it on again.

My phone doesn’t work at all.

•Make sure the power cord is securely plugged in.

•Make sure that the battery connector is securely plugged into the cordless handset.

•Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

64