AT&T TL91278, TL9178, TL91378, TL91178 user manual Troubleshooting

Appendix D

Troubleshooting

	•	Re-install the battery, and place the cordless handset in
		the telephone base. Wait for the cordless handset to re-
		establish its connection with the telephone base. Allow
		up to one minute for this to take place.
	•	Your line cord might be malfunctioning. Try installing a
		new line cord.
My calls cut	•	Other electronic products can cause interference with
in and out		your cordless phone. Try installing your phone as far away
while I’m using		from the following electronic devices as possible: televi-
my cordless		sion sets, VCRs, or other cordless telephones.
handset.	•	Do not install this phone near a microwave oven or on
		the same electrical outlet. You may experience decreased
		performance while the microwave oven is operating.
	•	If your phone is plugged in with a modem or surge
		protector, plug the phone (or modem/surge protector)
		into a different location. If this doesn't solve the problem,
		re-locate your phone or modem farther apart from one
		another, or use a different surge protector.
	•	Relocate your telephone base to a higher location. The
		phone will have better reception when installed in a high
		area.
	•	If the other phones in your home are having the same
		problem, the problem is in your wiring or local service.
		Contact your local telephone company (charges may
		apply).
The charge	•	Make sure the power and line cords are plugged in
light is off.		correctly and securely.
	•	Unplug the electrical power. Wait for 15 seconds, then
		plug it back in. Allow up to one minute for the cordless
		handset and telephone base to reset.
	•	Clean the cordless handset and telephone base charging
		contacts each month using a pencil eraser or cloth.

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