AT&T TL91278, TL9178, TL91378, TL91178 user manual Troubleshooting

Appendix D

Troubleshooting

My cordless handset isn’t performing normally.

•Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.

The handset registration is unsuccessful.

Follow the steps below to re-register the handset.

1.Make sure the handset is out of the telephone base or charger and shows NOT REGISTERED before you begin registration.

2.Press and hold HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base is on) and then release the button.

3.Place the unregistered handset into telephone base or charger.

Refer to the Handset registration section on page 60 for details.

The handset screen • shows PRESS

HNDST LOC 4 SEC ON BASE and the handset is out of the telephone base or charger.

Unplug the battery from the handset and plug it back in (page 10). The screen should now show NOT REGISTERED and you can follow the registration instructions on page 60.

66