Chapter 2

Function Check

This chapter describes how to check the internal modem’s functions. Use this procedure when the modem is not working properly, to help identify the problem and, in many cases, the solution.

Running diagnostics

If the modem is not working properly, running some simple diagnostics can help you determine if the modem drivers are installed correctly, or if the modem is not working due to a conflict with another application using the communications port.

To run modem diagnostics:

1Double-click Control Panel on your computer’s desktop to open the Control Panel.

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