Avaya 15-601076 5. Using Visual Voice

2410/5410 Phone Page 36

15-601076 Issue 06a (16 July 2009)IP Office

5. Using Visual Voice

Visual Voice gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user-

friendly option control.

Note

·Visual Voice is only available if Voicemail Pro or Embedded are installed in IP Office.

Visual Voice is accessed by pressing Voice and then selecting from the displayed options:

·Listen - You can have direct access to your voicemail.

·Message - You can leave a message directly in a mailbox you specify.

·Greeting - You can listen to, change or delete your greeting message.

·Password - You can change your voicemail password

·Email - You can view or change your email alert status;

·<Group> - You can have direct access to voicemails for any group you are a member of; if you are the Group

Mailbox Administrator.

Note

·The email option is only available if Voicemail Pro is installed, and Voicemail Email has been configured for you.

Contents

Main Page Contents Function Keys7. Page Page Page 2410/5410 Phone Page 7 15-601076 Issue 06a (16 July 2009)IP Office The Telephone: 1. The Telephone Page 2410/5410 Phone Page 9 15-601076 Issue 06a (16 July 2009)IP Office The Telephone: 1.1 Call Appearance Keys 2410/5410 Phone Page 10 15-601076 Issue 06a (16 July 2009)IP Office 1.2 Call Appearance Key Icons 1.3 Logging On 2410/5410 Phone Page 11 The Telephone: Logging On 1.4 Logging Off 1.5 No User 1.6 The Display Page 2. Call Handling 2.1 Answering a Call 2410/5410 Phone Page 15 15-601076 Issue 06a (16 July 2009)IP Office Call Handling: Answering a Call 2.2 Making a Call 2.3 Clearing a Call 2410/5410 Phone Page 16 15-601076 Issue 06a (16 July 2009)IP Office 2.4 Headset Working 2410/5410 Phone Page 17 Call Handling: Headset Working 2.5 Speakerphone 2.6 Speed Dial 2.7 Redial 2410/5410 Phone Page 19 Call Handling: Redial 2.8 Mute 2.9 Hold 2.10 Transfer 2410/5410 Phone Page 21 Call Handling: Transfer 2.11 Conference 2.12 Message Page Page 2410/5410 Phone Page 24 3. Using Speed Dials 2410/5410 Phone Page 25 Using Speed Dials: 3.1 Adding a New Speed Dial 3.2 Dialling a Speed Dial Number 3.3 Deleting a Speed Dial 2410/5410 Phone Page 27 Using Speed Dials: Deleting a Speed Dial 3.4 Editing a Speed Dial 3.5 Converting Logs to Speed Dials Page Page 4. Using the Call Log Using the Call Log 2410/5410 Phone Page 31 Using the Call Log: 4.1 Setting Which Calls are Logged 4.2 Viewing the Call Log 4.3 Making Calls from the Call Log 2410/5410 Phone Page 33 Using the Call Log: Making Calls from the Call Log 4.4 Saving a Call Log Entry to Your Speed Dial List 4.5 Deleting a Call Log Entry 4.6 Erasing All Logged Calls Page Page 5. Using Visual Voice 2410/5410 Phone Page 37 Using Visual Voice: 5.1 Listen to Voicemail 5.2 Send a Voicemail 5.3 Voicemail Transfer 2410/5410 Phone Page 39 Using Visual Voice: Voicemail Transfer 5.4 Changing Your Greeting 5.5 Changing Your Mailbox Password 5.6 Email Alerts Page 6. Changing Options 6.1 Changing Ring Options 2410/5410 Phone Page 43 Changing Options: Changing Ring Options 6.2 Adjusting the Display Contrast 6.3 Call Log Setup 6.4 Miscellaneous 6.5 Using Self Test 6.6 Language 2410/5410 Phone Page 45 Changing Options: Language 6.7 Automatic Gain Control (AGC) 6.8 Default Phone/Erase All Settings Page Page 7. Function Keys 2410/5410 Phone Page 49 Function Keys: 7.1 Function Key Programming 2410/5410 Phone Page 51 Function Keys: Function Key Programming 7.2 Shorthand Programming Mode 7.3 Longhand Programming Mode 2410/5410 Phone Page 53 Function Keys: Longhand Programming Mode 7.4 Changing Function Key Labels Page Page 8. System Features 8.1 Ring Back 8.2 Call Forwarding 2410/5410 Phone Page 57 System Features: Call Forwarding 8.3 Divert 8.4 Do Not Disturb 8.5 Parking Calls 2410/5410 Phone Page 59 System Features: Parking Calls 8.6 Private Call 8.7 Voicemail 2410/5410 Phone Page 60 15-601076 Issue 06a (16 July 2009)IP Office 8.8 Default Short Codes Index A C D E