Joining a call on a bridged call appearance

Joining a call on a bridged call appearance

You can join an existing call on a bridged call appearance.

1.Scroll to the call in progress that you want to join.

2.Press the call/line appearance button for the bridged call appearance, or press the Bridge softkey.

Making an outgoing call on a bridged call appearance

When you make a call on a bridged call appearance, you are using another person’s call appearance. The caller ID may show the call as coming from you or coming from the person whose call appearance you are using. If you have any questions about how the name or extension displays to the person you are calling, contact your system administrator.

1.Press the call/line button associated with the bridged call appearance.

2.Dial the telephone number, or call the person from the contacts list, or call the person from the call log.

About Shared Line Appearances

If your call processing system is an Avaya Distributed Office system and depending on how it is configured, your phone may show shared line appearances on the display screen in addition to your own lines. A shared line appearance is a line that is shared among multiple users. You can answer a call, join a call in progress, and make an outgoing call on a shared line appearance. You can make only outside calls on line appearances. The procedures to answer, join, and make a call on a shared line appearance are similar as those for a bridged appearance. But instead of using another person's line, you are using a shared line.

Answering a call on a shared line appearance

1.Press the call/line appearance button associated with the shared line appearance.

Note:

The ringing shared line appearance may be selected automatically if there are no other active calls. If you are on another call when a call comes in to a shared line appearance, you may have to select the ringing shared line appearance button (just like for an incoming call to a primary line).

2.Press the Answer softkey.

Note:

Answering a call on a shared line appearance is basically the same as a call on a primary line. If the ringing shared line appearance is selected, you can answer by picking up the handset, by pressing the Speaker or Headset button, or pressing the Answer softkey.

16 Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide

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Avaya 1608 manual About Shared Line Appearances, Joining a call on a bridged call appearance