Aviom A-16II manual Troubleshooting, Problem No audio from Personal Mixer outputs

Aviom A-16II Personal Mixer User Guide

Troubleshooting

Before contacting Customer Service, check the following list of common problems and solutions for help.

Problem: No audio from Personal Mixer outputs

Possible Solutions:

•No input audio from the main mixing console. Check the levels of the main mixing board that the system is connected to.

•Check the cables and connections between the main mixer and the personal monitor system. The Signal LEDs on the front of the input module can be used to confirm that audio is being received.

•Bad cables; try a replacement.

•All Channels on the Personal Mixer are at zero.

•Master volume level on the Personal Mixer is at zero.

•A-Net cables are not connected properly.

Problem: Can’t change Presets

Possible Solutions:

•Make sure that the RECALL button has been pressed. Its LED will flash, indicating that you should press a numbered button to recall a Preset.

Problem: Can’t hear a Channel that is part of a Group

Possible Solutions:

•The Group might be muted. Check the lower (yellow) LED in the Channel buttons. A lit yellow LED indicates the Channel is muted. To unmute it, press the MUTE button while the Group is selected. The yellow LED must be unlit in order to hear the audio on that channel.

•The Channel volume is all the way down. In Group edit mode, select the Channel and check the level for that Chan- nel by looking at the LEDs in the Volume indicator. If no LEDs are lit, then the Channel is turned all the way down. Raise the volume by turning the Channel VOLUME knob; re-save the Group and Preset if necessary.

Problem: The A-Net LED is on, but there is no sound

Possible Solutions:

•The A-Net Active LED indicates that the input to the receiving device is properly connected to another A-Net

40