Return Procedure
To return equipment to the factory for repair a Return Authorization (RA) number should be requested from the factory. Equipment will not be received without an RA number. Returned equipment should be sent to the factory at the following address:
Bacharach, Inc.
621 Hunt Valley Circle New Kensington, PA 15068 Attn.: Service Department
Field Repair
Field repair of equipment will be considered after all reasonable attempts to diagnose and rectify the problem via phone or fax have been exhausted or if return of the equipment to the factory is not practical. To initiate warranty service in the field, a customer purchase order must be issued, prior to dispatch, for the estimated travel time, expenses and applicable service fees for a Bacharach representative to travel to the site. Bacharach will bill expenses to the customer at actual cost. The customer will be invoiced for all applicable charges for parts, labor and expense at the
Bacharach, Inc. is not liable for any charges, from the customer, purchaser or any third party that may be acting on the behalf of the purchaser, customer or end user, resulting from
Products Covered under Warranty and Service Policy
The following items are covered under the stated warranty for Parts and Labor:
Model | Description |
AGM300 | Ammonia Gas Monitor |
ADM800 | Ammonia Display Module |
82 | Instruction |
