Barracuda Networks VERSION SP4 manual State Description

11.2.4Communication Status

Whenever the Barracuda NG Access Monitor is working, a status message is displayed below the message of the day group (figure 11–4). While the Barracuda NG Access Monitor is communicating it is not possible to start a health evaluation. There are following communication states for the Barracuda NG Access Monitor:

Table 11–2Health Agent states

State	Description
Initializing	The Barracuda NG Access Monitor is initializing before entering operational state.
Termination	The Barracuda NG Access Monitor service is shutting down and freeing all resources.
Pending communication, validating A health evaluation has been started, waiting for the result from the Access Control Server.
Pending communication,	Files such as rule sets, patches and other, necessary to comply with the policy the client matched with are
downloading	being downloaded.
Waiting for user input	The Barracuda NG Access Monitor requires user credentials for user specific authentication and health
	evaluation. W0hen this message is shown a dialog is visible to enter the user credentials.

Fig. 11–4Barracuda NG Access Monitor communicating with the Access Control Server

11.2.5Connection Errors

If, for any reason, the Access Control Server can not be reached at the configured IP addresses for health evaluation, a connection error will be shown as in figure 11–5.See 11.3.4 ICMP Connectivity Checking, page 161 later on for more details on this specific connection error.

The connection error as in figure 11–6occurs when the Barracuda NG Access Monitor has no Access Control Server IP addresses configured.

There are some options to resolve this:

153 Barracuda NG Network Access Client - Administrator’s Guide