If the client fails during a specific time it's state is changed to "Unhealthy". In other terms the client is put into quarantine. This means that the client enables it's latest quarantine rule set.

On the Barracuda NG Firewall the proper state is propagated to the firewall engine where limited access can therefore be enforced.

Even the quarantine rule set must at least enable the client to connect to the Access Control Service, to the Microsoft active directory, and to the remediation servers. Depending on the company's infrastructure, more connections should be available to restore the client's health state to "Healthy" again.

1.4.5Health State Requirements

The following list provides an overview of the available Health State requirements. Failing a health state requirement can either trigger automatic "self-remediation" or can require a manual action of the user.

The desired behavior is configurable since some versions of Antivirus- or Antispyware do not fully support auto-remediation. In case of manual action the user is informed about the required actions by the Barracuda NG Access Monitor.

A list of all supported AV and AS engines is available via Access Control Service Trustzone > Support Chart (see also 2.4.8 Support Chart, page 40).

Beside Barracuda Networks specific information, where health state requirements primarily depend on Antivirus or Antispyware settings, the following requirements can be verified:

Service Settings

Is the installed Barracuda NG Personal Firewall active?

Is the installed Virus Scanner active?

Is the installed Spyware Scanner active?

Antivirus Settings

Which Virus Scanner vendors are allowed?

Enabled AV Real Time Protection?

When was the last AV Scan performed?

When was the AV Engine updated?

When were the AV Pattern Definitions updated?

Antispyware Settings

Which Spyware Scanner vendors are allowed?

Enabled AS Real Time Protection?

When was the last AS Scan performed?

When was the AS Engine updated?

When were the AS Pattern Definitions updated?

Advanced Health State

Which versions of the health suite are allowed?

Miscellaneous

Are specific Registry keys set?

Which Microsoft hotfixes or service packs are present?

To verify these requirements, each Access Control Service depends on up-to-date information of AV and AS products.

Barracuda Networks provides an online update service that helps Barracuda NG Network Access Client Clients to recognize and activate AV and AS products.

14 Introduction

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Barracuda Networks VERSION SP4 manual Health State Requirements