Problem

Possible cause

 

Solution

 

SIM card invalid.

 

Contact your network

Unable to

 

 

operator.

 

 

 

You are not within

the

Check the service area with

connect to the

network.

network's service area.

your network operator.

 

 

 

 

Poor signal.

 

Move to an open space, or if

 

 

 

you are inside a building,

 

 

 

move closer to a window.

 

 

 

 

 

You have activated

 

Go to the menu Phone

You cannot

Accept List or Reject

 

Book > Privacy Manager >

List in the Privacy

 

Setup > Disable All in order

answer

Manager menu.

 

to deactivate this option.

incoming

 

 

 

You have activated

the

Go to the menu Settings >

calls.

 

Call Barring feature.

 

Security > Call Barring,

 

 

 

and then select Clear All.

 

 

 

 

 

You have activated

the

Go to the menu Settings >

 

Call Barring feature.

 

Security > Call Barring,

You cannot

 

 

and then select Clear All.

make

 

 

 

You have activated the

 

Go to the menu Settings >

outgoing

 

Fixed Dial Number

 

Security > Fixed Dialing

calls.

 

feature.

 

Number > Fixed Dial

 

 

 

Settings > Disable to turn

 

 

 

this feature off.

 

 

 

 

 

You have entered an

 

Contact your network

PIN Code is

incorrect PIN code three

operator. If the network

consecutive times.

 

operator provides the SIM

blocked.

 

 

card's PUK code, use the

 

 

 

PUK code to unlock the SIM

 

 

 

card.

 

 

 

 

Troubleshooting 185

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Image 201
BenQ S700 user manual Manager menu, Call Barring feature Security Call Barring, Fixed Dial Number Security Fixed Dialing