BenQ VA261 quick start See Warnings on

Symptoms	Possible Causes
The image appears too	• Reduce the brightness level until the black areas of the
'washed out', or the darkest	picture appear as black.
areas of the image appear	• The input source device (e.g. DVD player) brightness
too bright	level may be set too high. Reduce its brightness level.
The image appears too	• Reduce the contrast level until the over brightness is
bright, and there is a loss of	gone, and the bright area definition returns.
definition in the brightest	• The input source device (e.g. DVD player) brightness
areas of the image	level may be set too high. Reduce its brightness level.
	• The AV video signal has not been terminated properly
	somewhere in the external AV equipment. Check the
	connection and try again.
Remote control does not	• Check for incorrect battery orientation.
function properly	• Check for dead batteries
	• Check your distance and angle from the TV.
	• Check whether remote control is properly being pointed
	at the TV's remote control sensor window.
	• Check for any obstacle between the remote control and
	the remote control sensor window.
	• Check that the remote control sensor window is not
	under strong fluorescent lighting. or in direct sunlight.
	• Check for any devices (PC or personal digital assistant,
	PDA) nearby that transmit infrared signals which may
	cause interference to signal transmission between the
	remote control and the TV. Turn off the infrared
	function of these devices.
Picture is not clear when	• If VGA is selected as the input signal source, use the
using VGA input	Auto function in the Setup menu to let the TV adjust the
	picture settings automatically.
The picture is not sharp or	• The reception may be weak. See next problem solution.
the picture contains image	• Change channels to confirm if the symptom is still
movement when using the	present or whether the channel station is at fault.
TV tuner input	• Make sure the antenna cable is properly connected.
	• Try redirecting or relocating your antenna to improve
	the picture. If the antenna is exterior, have a suitable
	qualified and experienced antenna specialist adjust the
	antenna.
The picture is doubled or	Your TV antenna signal may be effected by interference.
tripled when using the TV	Try redirecting or relocating your antenna to reduce the
tuner input	effects of the interference. If the antenna is exterior, have a
	suitable qualified and experienced antenna specialist adjust
	the antenna.
	• Picture ghosting is caused by reflections from buildings,
	large metal structures and mountains.
The background image,	The screen may be displaying 'LCD Image Persistence'.
icon or button persists	• Turn off the screen for several days.
onscreen as a visible faint	• Apply an all white screen size screensaver or image for
outline trace no matter	several days.
	See "Warnings" on page 40.
what image is currently
being displayed.

Reference 39

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