Troubleshooting | Billion Electric Company 7404V Series specs

WAN - Wide Area Network	41
ISP	41
DNS	51
ADSL	52
System	54
Time Zone	54
Remote Access	55
Firmware Upgrade	56
Backup / Restore	57
Restart Router	58
User Management	59
Firewall and Access Control	60
General Settings	61
Packet Filter	62
Intrusion Detection	70
URL Filter	72
IM / P2P Blocking	74
Firewall Log	75
VPN - Virtual Private Networks (BiPAC 7404VGO Only)	76
PPTP (Point-to-Point Tunneling Protocol)	76
IPSec (IP Security Protocol)	84
L2TP (Layer Two Tunneling Protocol)	94
VoIP - Voice over Internet Protocol	107
Wizard	108
General Settings	110
Phone Port	113
PSTN Dial Plan (Router with LINE port only)	115
VoIP Dial Plan	118
Ring & Tone	123
Special Dial Codes	124
QoS - Quality of Service	125
Prioritization	125
Outbound IP Throttling (LAN to WAN)	127
Inbound IP Throttling (WAN to LAN)	128
Virtual Server (known as Port Forwarding)	132
Add Virtual Server	133
Edit DMZ Host	134
Edit DMZ Host	135
Edit One-to-One NAT (Network Address Translation)	136
Time Schedule	139
Configuration of Time Schedule	140
Advanced	141
Static Route	141
Dynamic DNS	142
Check Email	143
Device Management	144
IGMP	147
VLAN Bridge	147
SAVE CONFIGURATION TO FLASH	151
LOGOUT	152
CHAPTER 5: TROUBLESHOOTING	153
PROBLEMS STARTING UP THE ROUTER	153
PROBLEMS WITH THE WAN INTERFACE	153

Table of Contents

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Billion Electric Company 7404V Series user manual Troubleshooting

Contents

BiPAC 7404V Series Table of Contents Troubleshooting Appendix a Product Support and Contact Information Introduction to your Router Features Network Address Translation NAT Quick Installation WizardMulti-Protocol to Establish a Connection Universal Plug and Play UPnP and UPnP NAT Traversal Simple Network Management Protocol Snmp Dynamic Host Configuration Protocol Dhcp Client and ServerFirmware Upgradeable Static and RIP1/2 Routing Package Contents Important note for using this router VoIP Port PWR SYS LAN Port RJ-45 connectorPhone RJ-11 connector Front LEDs Eaning Rear PortsConsole Port as LAN port Phone Adsl Antenna Cabling Basic Installation Connecting Your Router Double-clickLocal Area Connection. See Figure Configuring PCs in Windows in Window XP Configuring PCs in Windows Then select the DNS Configuration tab. See Figure Configuring PC in Windows 95/98/ME Select TCP/IP Protocol and click Properties. See Figure Configuring PC in Windows NT4.0 Factory Default Settings Information from your ISP 14 User name & Password Prompt Widonw Configuring with your Web Browser Status Configuration Routing Table Wireless Association Table Wireless Router onlyStatus ARP Table Expired Table Dhcp TableRIP Routing Table Leased Table IPSec Status Only the 7404VGO has VPN features Pptp Status Only the 7404VGO has VPN features L2TP Status Only the 7404VGO has VPN features Email StatusVoIP Status Event Log Error Log NAT Sessions Diagnostic UPnP Portmap Quick Start VoIP/802.11g ADSL2+ VPN Firewall Router LAN Local Area Network Configuration Ethernet Primary IP AddressIP Alias Ethernet Client Filter Ethernet Client Filter Default setting is set to Disable VoIP/802.11g ADSL2+ VPN Firewall Router Parameters Wireless Distribution System WDS WPA-PSK Tkip / WPA-PSK AES Pre-Shared Key Wireless Security Wireless Router only WEP Wireless Client / MAC Address Filter Wireless Router only Wireless Client Filter Default setting is set to Disable→Associated Wireless Clients Port Setting Dhcp Server ISP WAN Wide Area Network IP Assignment RFC 1483 Routed Connections All Pppoe RFC 1483 Bridged Connections Connection PPPoA Routed Connections Advanced Options PPPoA IPoA Routed Connections PPPoE Connections Advanced Options PPPoE PPPoE with Pass-through Connections Connection DNS Adsl VoIP/802.11g ADSL2+ VPN Firewall Router Advanced Options System Remote Access Firmware Upgrade Backup / Restore Restart Router User Management Firewall and Access Control General Settings Packet Filter Example Predefined Port Filters Rules YES MSN Vedio Packet Filter Add TCP/UDP Filter Packet Filter Add Raw IP Filter VoIP/802.11g ADSL2+ VPN Firewall Router Example Click Add TCP/UDP Filter VoIP/802.11g ADSL2+ VPN Firewall Router Block Duration Intrusion Detection Intrusion Name Blacklist Type of Block Drop Packet DurationShow Log Always On URL Filter VoIP/802.11g ADSL2+ VPN Firewall Router Instant Message Blocking The default is set to Disabled Peer to Peer Blocking The default is set to DisabledIM / P2P Blocking Firewall Log Pptp Point-to-Point Tunneling Protocol VPN Virtual Private Networks BiPAC 7404VGO Only Pptp Connection Remote Access Dial-out Description Function Pptp Connection LAN to LAN Example Configuring a Pptp LAN-to-LAN VPN Connection Function Description Function Description IPSec IP Security Protocol IPSec VPN Connection VoIP/802.11g ADSL2+ VPN Firewall Router IKE Proposal VoIP/802.11g ADSL2+ VPN Firewall Router Advanced Option Local ID Remote IDPing to Keep Alive Example Configuring a IPSec LAN-to-LAN VPN Connection Network Configuration and Security Plan Function 69.121.1.3 Example Configuring a IPSec Host-to-LAN VPN Connection Function L2TP Layer Two Tunneling Protocol L2TP VPN Connection L2TP Connection Remote Access L2TP over IPSec L2TP/IPSec VPN Connection Dial-in VPNL2TP Dial-out 100 101 Example Configuring your Router to Dial-in to the Server 102 L2TP Connection LAN to LAN 103 104 Example Configuring L2TP LAN-to-LAN VPN Connection 105 106 107 VoIP Voice over Internet Protocol Voice QoS Setting for Phone Port108 Wizard Authentication Username Same as Phone Number 109User-defined Profiles SIP Device Parameters 110 How to register to SIP Server 111Advanced Parameters 112 Advanced Pstn Environment Adjustment Login Account Configuration 113Phone Port Speed Dial Volume Control114 Codec Preference Pstn Dial Plan Router with Line port only 115 Dial with Prefix Dial at Timeout116 Pstn Dial Plan Examples 117 VoIP Dial Plan 118 Prefix Processing 119 120 Dial-Plan Examples DescriptionSpecial Dial Plan Examples Description 121 122 Ring Parameters 123Ring & Tone Country Specific Ring & Tone 74xnumber# 124Special Dial Codes Option Description Flash-hook High QoS Quality of Service125 Prioritization Wireless Adsl Router Standard Dscp Dscp Mapping Table126 Outbound IP Throttling LAN to WAN 127 Inbound IP Throttling WAN to LAN 128 Example QoS for your Network Connection DiagramInformation and Settings 129 130 Mission-critical application 131 132 Virtual Server known as Port Forwarding Add Virtual Server 133 IP Address 134 Edit DMZ Host 135 136 Edit One-to-One NAT Network Address TranslationGlobal IP Address Internal IP 137 Protocol 138Example List of some well-known and registered port numbers Port Number 139 Time Schedule Delete a Time Slot Configuration of Time Schedule140 Edit a Time Slot 141 Advanced Dynamic DNS 142 143 Check EmailCheck Email 144 Device ManagementEmbedded Web Server 2 Management IP Accounts Snmp Version SNMPv2c and SNMPv3 145Universal Plug and Play UPnP Snmp V1 146 Vlan Bridge Advanced Vlan Setup Example Triply PlayGo to Configuration LAN Bridge Interface 147 Go to Configuration WAN ISP 148Bridge Interface Vlan Port Always starts with All 149 Go to Configuration Advanced Vlan Bridge 150From the example Save Configuration to Flash Go Configuration Advanced Igmp151 152 Logout 153 Problems starting up the routerProblems with the WAN Interface Problems with the LAN Interface Contact Billion 154