CHAPTER 3: Installation and Preconfiguration

Table 3-4 (continued). The standard diagnostic-screen messages.

Diagnostic Messages

Description

Keyboard Detected

If the diagnostics are being reported through a KVM

 

port, displays the keyboard type/mode detected at that

 

port’s user station.

Mouse Detected

If the diagnostics are being reported through a KVM port,

 

displays the mouse type detected at that port’s user station.

3.5.2KERNEL-HALT ERROR MESSAGES

The following messages may appear in the on-screen display (or, in the case of the Kernel Error message, instead of the on-screen display) during the Matrix ServSwitch’s power-up sequence. The meanings of “Main Program,” “Static RAM,” “Configuration,” and “Communication” are spelled out in the table on the previous page; the other parts of these messages are discussed on the following pages. Before calling Tech Support, try cycling power to the Switch and see if the message goes away.

Kernel Error

Kernel is bad, load new kernel through serial port

Main Program Error

 

 

Main program

BAD Address = nnnn

Unit must be serviced

 

SRAM Error

 

 

 

Static RAM

 

BAD Address = nnnn

Unit halted

 

 

Refer to operation manual or call technical support

Configuration Checksum Error

 

First time:

Configuration

BAD Address = nnnn

 

Resetting unit to factory defaults

Second time:

Configuration

BAD Address = nnnn

 

Unit halted

 

 

Refer to operation manual or call technical support

Communication Initialization Error

Communication BAD

Error reason

Unit halted

Refer to operation manual or call technical support

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Black Box ServSwitch manual Kernel Error, Main Program Error, Sram Error, Configuration Checksum Error

ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

The design of the SRX ServSwitch is another standout characteristic. With its easy-to-use interface, users can quickly switch between connected systems using hotkey commands or the push-button interface. This usability improves productivity since users can manage multiple systems without the hassle of different keyboards and mice.

Furthermore, the SRX ServSwitch is built to be scalable, allowing for the addition of more channels as needed. This flexibility means that organizations can adapt their KVM switch setup as their operational needs grow. It supports both local and remote management, offering organizations the ability to control systems from various locations seamlessly.

The build quality of the Black Box SRX ServSwitch is robust, designed to handle the rigors of continuous use in demanding environments. It is compatible with various operating systems, ensuring that users can integrate it into their existing setups without significant reconfiguration.

In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.