CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes

Table 5-1. Reasons for connection failure.

Reason

Can’t find computer

Description

Possible Remedies

Unable to communicate

Change invalid starting-computer

with the Switch that the

number, fix incorrect expansion-

computer you’re trying to

cable placement, or power up

select is attached to.

other Switch.

Computer is private

No response

Another user is connected to that computer in private mode.

Communications error during connection attempt.

Wait for the private user to disconnect and retry the connection request.

Cycle power to the Switch that the computer you’re trying to select is attached to.

Not in access The computer you’re trying

group to select does not belong to your profile’s group.

Connect to another computer, assign your user profile to a different group, or add the computer you’re trying to select to your profile’s group.

Out of range You entered a computer

Connect to a computer with a

number greater than the

lower number than the maximum

“maximum computer”

or reconfigure the system with a

parameter.

higher maximum.

Queue is full Two user stations (the maximum) are already connected to the CPU.

Wait until a user disconnects from that CPU.

Unknown computer

Unknown reason

You entered a computer

Request a valid computer (one

number greater than 1024.

with a number less than 1024).

Internal error occurred

Cycle power to all involved

during connection or

Switches. (This error message

disconnection.

should never appear. If you see

 

it—even if the problem goes

 

away—please call Tech Support

 

and report it.)

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Black Box ServSwitch manual Reasons for connection failure

ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

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In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.