MATRIX SERVSWITCH™

Here is what the parts of these messages mean:

Kernel is bad, load new kernel through serial port

The Matrix ServSwitch sends this message at bootup instead of the power-up diagnostic screen when it detects that its own kernel is corrupt. The Switch will wait to receive a replacement kernel file through the serial port on its bottom port board—the one with CPU ports 1 through 4 on it—using the serial parameters 9600, N, 8, 1. Connect the serial cable supplied with the Switch as described in Section 7.1 and start your terminal emulator. Transfer the file using an ASCII file- transfer protocol. This procedure, and the accompanying messages that will appear on your terminal-emulator screen, are described in Section 7.2.3. If the file loads successfully, cycle power to the Switch; if the problem recurs, call Black Box Tech Support.

BAD Address = nnnn

The kernel loader writes this message when kernel memory is corrupted, indicating a hardware failure. The corrupted memory address is represented by the variable “nnnn.”

Unit must be serviced

The error is unrecoverable. Call Black Box Tech Support and arrange to have the Switch repaired; see Sections 8.2 and 8.3.

Resetting to factory defaults

The kernel writes this message at power-up when a memory error is detected during a read from configuration memory. This also indicates a hardware failure, but the system may continue to initialize successfully. The configuration from another Switch should be saved to this Switch as soon as possible.

Unit halted

Refer to operation manual or call technical support

The error is major and has forced the kernel to stop processing. The Switch will have to be serviced. Call Black Box Tech Support as directed in Sections 8.2 and 8.3.

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Black Box ServSwitch manual Kernel is bad, load new kernel through serial port

ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

The design of the SRX ServSwitch is another standout characteristic. With its easy-to-use interface, users can quickly switch between connected systems using hotkey commands or the push-button interface. This usability improves productivity since users can manage multiple systems without the hassle of different keyboards and mice.

Furthermore, the SRX ServSwitch is built to be scalable, allowing for the addition of more channels as needed. This flexibility means that organizations can adapt their KVM switch setup as their operational needs grow. It supports both local and remote management, offering organizations the ability to control systems from various locations seamlessly.

The build quality of the Black Box SRX ServSwitch is robust, designed to handle the rigors of continuous use in demanding environments. It is compatible with various operating systems, ensuring that users can integrate it into their existing setups without significant reconfiguration.

In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.