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Black Box ServSwitch manual Ver, User, Status

Models: ServSwitch

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MATRIX SERVSWITCH™

Ver

Displays last three characters of the version ID of the main program in the board’s firmware.

The last four fields apply only if (a) the port board is one of the bottom two on a Switch and thus includes a KVM port, and (b) there is a user (KVM) station attached to that KVM port:

KVM

This field indicates the type of mouse and keyboard detected for that station.

CPU

This field displays the number of the CPU (if any) currently selected by that station.

User

This field displays the name of the user that’s accessing the system from that station.

Status

This field displays the last line (the connection mode or the failure or disconnect reason) of the most recent connection-status message (see Section 5.2) received at that station.

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Black Box ServSwitch manual Ver, User, Status

Contents

SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 Welcome to the ServSwitchTM FamilyMatrix Servswitch European Union Declaration of Conformity Matrix Servswitch NOM Statement Contents Table of Contents Matrix Servswitch Appendix Hardware SpecificationsMaximum SpecificationsMaximum Altitude Temperature TolerancePower WeightComplete Package IntroductionSecurity FeaturesUpgradability CompatibilityOn-Screen Display Technology FlexibilityFront Panel Front panel of a 2 x 16 Matrix ServSwitch SW743A-R3Panel Label Description Right/Green CPU PowerLeft/Red Select Rear Panel Designation Connector DescriptionKVM 1 See SectionRS-232 N Equipment Requirements Cable RequirementsQuick Setup Guide Installation and PreconfigurationCpus Installation and Preconfiguration Matrix Servswitch Keyboard mapping by the Matrix ServSwitch Monitor Video quality vs. distance for original Serv cables Video quality vs. distance for coaxial cables Important Note Installation ProcedureRackmounting Optional Connecting Cpus Connecting Other Matrix Servswitches Optional Powering UP the Switches Switching and Accessing the Display from the Keyboard Expansion Module and its input and output ports Daisychaining Matrix ServSwitchesBus topology Ring topology Power-Up Procedure Diagnostic screen Ports see Section Diagnostic Messages DescriptionSection Configuration Checksum Error Kernel ErrorMain Program Error Sram ErrorKernel is bad, load new kernel through serial port Error reason Hit space bar within 5 seconds to get serial options menu Initial Configuration Initially Configuring Multiple Daisychained Units CPU Ports KVM Full ConfigurationUsing the Menu Saving configuration changes Configure password Configuring the SystemPC keyboard rate PC keyboard delayStarting computer number Maximum computerScreen saver time Sun keyboard language multiplatform models onlyMenu color scheme Screen saverPosition Background color, text colorFadeout Computer Number Configuring ComputersComputer Name Keyboard Bus Configuring User StationsProfile ResolutionKVM Name StartPassword Configuring User DefinitionsUser name Configure Profile Configuring User ProfilesName AccessConnect Scan ShareLogout Group n where n = 1 through Configuring GroupsComputer Group Name Slot PowerStatus ComputersUser VerStatus Logging On-Screen Functions, Same-Port Users, and Connection ModesStatus Control Room Connection-Status MessagesReasons for connection failure Disconnect-status message Reasons for disconnection User Stations Attached to Same-Numbered Ports A 6-user-by-8-computer Matrix ServSwitch/ServShare system Connection Modes Connection dynamics between users Command Summary Keyboard CommandsKeyboard Commands Display CPU List Ctrl Esc Display Configuration Menu Ctrl F12Select Computer Ctrl xxxx Enter Switch to the Next Port in Sequence Ctrl +Switch to the Previous Port in Sequence Ctrl Switch to the Prior Port Ctrl ← or Ctrl BackspaceDisconnect Ctrl Q Reset Ctrl RDisplay User-Station Status Ctrl D Log Out Ctrl LSend Null Byte to PS/2 Type Mouse Ctrl N Reset/Enable Mouse in Windows NT and Unix Ctrl OStart Scan Ctrl S Identify Firmware Revision CtrlEnd Scan Ctrl Pass This Command Through Ctrl X or Ctrl TabBasic Setup Establishing a Serial Connection Using the Serial PortsSerial Options Menu Using the Serial PortsEnter the starting cpu number → Waiting for file Receive failed Try again Y/N Sending flash program code to system Flash programming Option 8. Exit and Restart Unit Common Problems TroubleshootingCharacters that you type come up wrong or missing You can’t switch ports from the keyboardAn IBM compatible computer’s mouse driver doesn’t load You can’t seem to scan or switch to certain ports at allYour PS/2 mouse gets out of sync You can’t access all the functions of your mouseYour mouse doesn’t move the pointer/cursor Your video is not synchronized or is the wrong color Your monitor display is fuzzyMatrix ServSwitch doesn’t work with your IBM ThinkPad Matrix ServSwitch doesn’t work with your docking stationYour on-screen display is not synchronized Shipping and Packaging Calling Black BoxDerived from hardware Appendix a Nvram Factory Defaults100 Appendix B Cable Product Codes 102 103 Appendix C Pinout of Serial Ports Key Pressed on Scan Code LK461 Keyboard Appendix D The LK461 KeyboardSetting the RING/BUS Jumper Jumper JP1 on Expansion Modules Appendix E Installing Modules Matrix ServSwitchSwapping In an Expansion Module Swapping In a Terminator Module Not Recommended Appendix F Rackmounting Matrix ServSwitch Figure F-1. Rackmount assembly Page Page