MATRIX SERVSWITCH™

Your monitor display is fuzzy.

A. Check the settings of your monitor, especially the sharpness control.

B. If you can’t solve the problem by changing the monitor settings, you might have run cable too far; maximum distance of original Serv type CPU or User Cable (not including Expansion Cable) from any CPU to the shared monitor, keyboard, and mouse is 25 ft. (7.6 m)—or less, if you are using SVGA video. You might need to upgrade from original Serv cables to coaxial cables that carry the video signal better. If you are already using coax cables, you might need to add Station Extenders (our product codes AC253 etc.) or CAT5 KVM Extenders (our ACU1000 and ACU3000 series of product codes); call Black Box for technical support. See Section 3.2.3 and Appendix B.

Your video is not synchronized or is the wrong color.

A. Check the settings of your monitor, especially the sync or color controls.

B. Your monitor might not be capable of synching to the selected video resolution or frequency (refresh rate). Try a lower resolution or frequency or a more powerful monitor.

C. There might be a sync mismatch between a CPU and the monitor; for example, perhaps the CPU is sending video with composite sync or sync on green and the monitor only accepts horizontal or vertical sync. Change the settings of the CPU or monitor so that the two are compatible. If this is not possible, swap in a different monitor that can handle all of your CPUs’ synchronization types.

D. If the video problem is not centered on the monitor itself, check the monitor cable and the video strand of the CPU Cable. Tighten any loose connections.

E. If no cable connectors are loose, begin swapping your cables one at a time. If the problem goes away when you substitute a cable, the old cable is probably defective.

F. If swapping cables doesn’t solve the problem, try plugging the CPU into a different CPU port on the Matrix ServSwitch. If the problem goes away when the CPU is connected to a different port, the old port is probably defective.

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Black Box ServSwitch manual Your monitor display is fuzzy, Your video is not synchronized or is the wrong color

ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

The design of the SRX ServSwitch is another standout characteristic. With its easy-to-use interface, users can quickly switch between connected systems using hotkey commands or the push-button interface. This usability improves productivity since users can manage multiple systems without the hassle of different keyboards and mice.

Furthermore, the SRX ServSwitch is built to be scalable, allowing for the addition of more channels as needed. This flexibility means that organizations can adapt their KVM switch setup as their operational needs grow. It supports both local and remote management, offering organizations the ability to control systems from various locations seamlessly.

The build quality of the Black Box SRX ServSwitch is robust, designed to handle the rigors of continuous use in demanding environments. It is compatible with various operating systems, ensuring that users can integrate it into their existing setups without significant reconfiguration.

In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.