CHAPTER 7: Using the Serial Ports

7.2.3OPTION 3. RECEIVE NEW KERNEL OR MAIN PROGRAM (UPGRADE FIRMWARE)

NOTE

You must be using a computer rather than a terminal to perform this function.

Occasionally we might release upgrades to the Matrix ServSwitch’s firmware: either its kernel (the “operating system,” so to speak) or its main program, or both. If we do, you will be able to get the upgrade from us and download the new firmware to your Switch(es). To check which versions of the kernel and main program your Switch is using, look at “Kernel version” and “Program version” on the diagnostics screen displayed when you power up the Switch (see Section 3.5.1). You should be able to get the most recent available versions of these on our Web site at www.blackbox.com; if you can’t find them, or if you have questions about them, contact Black Box Tech Support.

To download a flash-upgrade file from the computer to the Matrix ServSwitch port board you’re communicating with, press 3 at the serial options menu. This message will appear:

Waiting for file.........................

Send your file using a simple ASCII text-file protocol. While the file is being sent, the board sends ASCII period characters back to the computer, as shown above, to indicate copy progress. Once the file has been sent, you should see the message:

Receive successful

Downloaded kernel code [or] Downloaded main code

The new program will now be downloaded from the port board’s receive memory into its flash memory, and the flash will be reprogrammed. You should see these messages:

Flash programming.........................

Flash programming successful

Serial options menu

87

Page 88
Image 88
Black Box ServSwitch manual Waiting for file

ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

The design of the SRX ServSwitch is another standout characteristic. With its easy-to-use interface, users can quickly switch between connected systems using hotkey commands or the push-button interface. This usability improves productivity since users can manage multiple systems without the hassle of different keyboards and mice.

Furthermore, the SRX ServSwitch is built to be scalable, allowing for the addition of more channels as needed. This flexibility means that organizations can adapt their KVM switch setup as their operational needs grow. It supports both local and remote management, offering organizations the ability to control systems from various locations seamlessly.

The build quality of the Black Box SRX ServSwitch is robust, designed to handle the rigors of continuous use in demanding environments. It is compatible with various operating systems, ensuring that users can integrate it into their existing setups without significant reconfiguration.

In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.