ServSwitch™ Wizard DP USB

7 - Select the upgrade file to be used

From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file.

The upgrade file details will be displayed within the dialog.

Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field.

Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.

IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file, check with Black Box technical support before proceeding. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.

8 - Commence the upgrade

To begin the upgrade process, click the Upload Now button. The progress will be shown within the dialog. Should you decide not to continue with the upload at any stage, click the Abort button; response to this is usually immediate, however, during an erase command, the upload will not be aborted until the erase is complete (this may take a few seconds).

9 - Cycle the power

Disconnect the power. When the power is re-applied the Wizard DP USB unit will operate using the new firmware.

4.3.3 Issues to consider when performing flash upgrades

The upgrade program rewrites the internal firmware code. If the upgrade process is interrupted then the unit will have invalid code and will not be able to operate. It is therefore good practice to ensure that the upgrade process is always fully completed. A partial or failed upgrade may be rectified by performing another upgrade.

WARNING: Running faulty or partially upgraded code may have unpredictable results and may damage your Wizard DP USB unit or computing equipment.

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Black Box ServSwitch Wizard DP USB, KV9804A manual Issues to consider when performing flash upgrades, Commence the upgrade

ServSwitch Wizard DP USB, KV9804A specifications

The Black Box KV9804A, known as the ServSwitch Wizard DP USB, is a versatile and advanced KVM switch designed for seamless control of multiple computers from a single workstation. Ideal for businesses and data centers that require efficient management of multiple devices, this switch supports a variety of configurations and offers several key features that enhance productivity and streamline operations.

One of the standout features of the KV9804A is its ability to support up to four computers simultaneously. This is particularly useful for users who need to monitor and control multiple systems without the clutter of several keyboards, mice, and monitors. The switch utilizes advanced DisplayPort technology, allowing it to support high-definition video resolutions, making it suitable for tasks that demand high graphical fidelity.

The KV9804A is designed with USB connectivity in mind, enabling easy plug-and-play installation. Users can effortlessly connect their devices without the need for complicated setup processes. This immediate accessibility ensures minimal downtime and enhances workflow efficiency, allowing users to focus on their tasks rather than on managing equipment.

Additionally, the Black Box KV9804A supports audio functionality, allowing users to switch audio output alongside video, enhancing the overall user experience when managing multimedia applications. Its compact design ensures that it occupies minimal space, making it an excellent choice for environments with limited real estate.

Along with its robust hardware capabilities, the device also employs advanced switching technologies. It offers hotkey switching, allowing users to toggle between computers using dedicated keyboard shortcuts. This feature is invaluable for professionals who need to quickly switch their focus between systems without interrupting their workflow.

Security is another key consideration with the Black Box KV9804A. It incorporates features that allow for user authentication and access control, ensuring that only authorized personnel can access the connected devices. This is critical in environments where data security is paramount.

In summary, the Black Box KV9804A ServSwitch Wizard DP USB is a feature-rich KVM switch that provides high-quality video support, USB connectivity, audio switching, and user-friendly operation. Its combination of versatility, security, and advanced switching technologies makes it an ideal choice for any professional environment that requires efficient management of multiple computers. Whether in a corporate office, data center, or creative studio, the KV9804A enhances productivity and simplifies workflows.