User Guide
SWDT29551-29551-07192006-001
Contents
Voice dialing
Search
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Page
Switch typing input methods
Type text using SureType technology
Type text using multi-tap
BlackBerry basics
Assign an application to a Convenience key
Switch applications
Turn on standby mode
Set owner information
Expand a folder
About links
Create a link for a PIN
Collapse a folder
No application opens when I press a Convenience key
Shortcuts
Phone shortcuts
Answer a call
Camera shortcuts
Message shortcuts
Typing shortcuts
Insert a period
Type in a number or password field
Switch typing input languages
Capitalize a letter
Attachment shortcuts
Search shortcuts
Browser shortcuts
Media shortcuts
Map shortcuts
Calendar shortcuts
Phone
Phone basics
Switch calls
Dial using numbers or letters
Switch applications during a call
Make a call when the device is locked
Emergency calls
Volume
Voice dialing
Turn off choice lists for voice commands
Dial an extension using a voice command
Check your phone number using a voice command
Set the matching sensitivity level for voice commands
Voice mail
Set a voice mail access number
Make a call using speed dial
Speed dial
Make a conference call
Conference calls
Change a speed dial number
Create a phone number link for a conference call
Caller ID
Call logs
Delete call log notes
Call waiting
Forward a call log
Call waiting prerequisites
Call forwarding
About call blocking
Call blocking
Delete a call forwarding phone number
Call blocking prerequisites
Fixed dialing
Change a contact in your fixed dialing list
Set the default country code and area code
Smart dialing
Delete a contact from your fixed dialing list
About TTY support
TTY support
Set options for dialing extensions
TTY support prerequisites
Turn on dialing from the Lock screen
Phone settings
Hide your phone number from contacts when making calls
Sort phone numbers or contacts on the Phone screen
Click Last Call or Total Calls Click Clear Timer
Reset a call timer
Click General Options Set the Auto End Calls field to Never
Cannot make or receive calls
Phone troubleshooting
My phone number appears as Unknown in the phone
Cannot make calls using a voice command
Voice dialing
Set the voice dialing language
Turn off choice lists for voice commands
Set the matching sensitivity level for voice commands
Turn off voice prompts
Voice dialing troubleshooting
Improve voice recognition of numbers
Page
Camera
View the number of remaining pictures
Set picture quality
Set white balance
Set the amount of memory available for media files
Cannot save pictures
Camera troubleshooting
Flash dims or turns off
Page
Email messages
Email message basics
Reply to a message
Set the importance level for a message
Save a message
Delete the original text from a reply message
Email message folders
Stop a message from sending
Sent messages
Resend a message
Hide sent messages
About email message filters
Email message filters
Create an email message filter
Turn on an email message filter
Email message filter options
Change an email message filter
Change the order of email message filters
Forward email messages to your device when no filters apply
Email message forwarding
Delete an email message filter
Block incoming messages
Reset a blocked message counter
Stop forwarding email messages to your device
Click Firewall
Add a signature
Message settings
View an address instead of a display name
Set an out-of-office reply
Delete the disclaimer from an email message
Message list settings
View more of the subject line for messages
Set how long your device stores messages
Hide the new or unopened message indicator
About multiple message lists
Message troubleshooting
Cannot send messages
Some messages no longer appear on my device
Am not receiving messages
Cannot file email messages
Message or attachment is truncated
Email message filters are not working correctly
About PIN messages
PIN messages
PIN message basics
Find your PIN
Set a high importance level for received PIN messages
Sent messages
Message list settings
Set how long your device stores messages
Message shortcuts
Am not receiving messages
Page
SMS text messages
SMS text message basics
Click Add Recipient
Delete the history from an SMS text message
Click Remove History
Cell broadcasting
About cell broadcasting
Stop receiving messages from a cell broadcast channel
Cell broadcasting prerequisites
Turn on cell broadcasting
Rename a cell broadcast channel
Store SMS text messages on your SIM card
Turn off AutoText for SMS text messages
View more of the history in SMS text messages
Request delivery notification for all SMS text messages
Set the Network to Send Over field
Set a wireless network type for sending SMS text messages
Set how long your service center stores SMS text messages
Set the Validity Period field
About multiple message lists
Cannot send SMS text messages
Am not receiving SMS text messages
Cannot turn on cell broadcasting
Page
MMS messages
MMS message basics
Click Attach Picture or Attach Audio
Create a slide show in an MMS message
Record and send a voice note
Click Send as MMS
Forward an MMS message
MMS message attachments
Request delivery or read notification for all MMS messages
Stop receiving MMS messages when roaming
View the size of an MMS message before sending it
Set the Keep Messages field Press the Menu key Click Save
Block MMS messages
Message shortcuts
Cannot attach a file to an MMS message
Page
Typing
Typing input methods
Typing basics
Paste text
Cancel a text selection
Cut or copy text
Clear a field
AutoText
Word list
Delete all custom word list items
Change a custom word list item
Delete a custom word list item
Stop adding items to the custom word list automatically
Typing shortcuts
Cannot type a password
Typing troubleshooting
SureType technology does not recognize a word
Search for messages
Search
About search
Search criteria
Delete a saved search
View a list of saved searches
Change a saved search
Search for messages by contact or subject
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102
Attachments
Attachment basics
Set the amount of memory available for attachments
View properties for an attachment
Set font options for an attachment
Download attachments automatically
Document attachments
Spreadsheet attachments
Media attachments
Rotate a slide
Switch slides
Presentation attachments
Zoom in to or out from a slide
Open a vCard contact attachment
VCard contact attachments
About vCard contact attachments
Click Save Image
Click Add to Address Book or Update Address
Attachment troubleshooting
Skipped content bar appears in a document
Delete email messages over the wireless network
Wireless email reconciliation prerequisites
Reconcile email messages over the wireless network
Synchronization
Set the Wireless Synchronization field to Yes
Wireless data synchronization prerequisites
Synchronize organizer data over the wireless network
About synchronization conflicts
About backing up and restoring device data
Wireless data restoration prerequisites
Manage data synchronization conflicts
Delete all device data
Synchronization troubleshooting
Click Purge Deleted Items
Browser basics
About browser configurations
Browser
BlackBerry Browser prerequisites
Move to a section of a long web page quickly
Follow a link
Move back or forward a web
Move through a web page line by line
Links, pictures, and web page addresses
Set how pictures load in the browser
Forward a web page address
View a full picture on a web
Load pictures on a web
Web page requests
Bookmarks
Delete a bookmark
Change a bookmark
Forward a bookmark
Add a bookmark folder
Web feeds
Mark a web feed title as opened or unopened
View the full content for a web feed title
View the description for a web feed title
Change a web feed
Browser settings
Set the character encoding for all web pages
Set the default browser configuration
Set the home
Receive a prompt before running a script
About Wtls
Browser security
About TLS
Manage browser security
Add a trusted content server
Wtls options
Turn on browser push
Browser push
About browser push
Browser push options
No browser is available on my device
Browser troubleshooting
IP Hosts
Applications
130
Media
Media files and folders
View properties for a media file or folder
Switch media folder views
Set the amount of memory available for media files
Sort media files and folders
Media file management
Send a media file using Bluetooth technology
Receive a media file using Bluetooth technology
About transferring media files
Fast-forward or rewind a video
Videos and pictures
Play a video
Play the next or previous video in a media folder
Set the interval between slides in a slide show
Pan a picture
View pictures as a slide show
Save a picture
Delete a video or picture
Music and ring tones
Rename a video or picture
Play music
Play a ring tone
Shuffle songs in a media folder
Repeat songs in a media folder
Download a ring tone
Delete a song or ring tone
Save a song or ring tone
Rename a song or ring tone
Click Download Tunes
Media card settings
Format a media card
Turn off the mass storage mode prompt
Turn off mass storage mode support
Turn off media card support
Cannot play videos
Media troubleshooting
Cannot fast-forward or rewind songs
Cannot open media files on my media card
142
Maps
Map basics
Track your movement on a map
Keep backlighting on when tracking your movement on a map
Forward a map
View north at the top of a map
Location bookmarks
Cannot view a location
Map troubleshooting
Diagonal lines appear on a map
Contacts
Contact basics
Add a pause or a wait to a phone number
Delete a contact
About pauses and waits
About custom ring tones
Mailing lists
About categories
Categories
Click Delete Group
Sort contacts, tasks, or memos by category
Create a category for contacts, tasks, or memos
Categorize a contact, task, or memo
Delete a contact, task, or memo from a category
Address lookup
SIM card phone book
Change a SIM card contact
Add a contact to your SIM card
Copy contacts from your SIM card to your address book
Delete a SIM card contact
Set display options for contacts
Contact list settings
Sort contacts, tasks, or memos
Prevent duplicate names in your address book
Contact troubleshooting
Cannot find the Add Custom Phone Tune menu item
156
Calendar basics
Switch calendar views
Calendar
About the calendar
Meetings
Calendar settings
View tasks in the calendar
Set the start and end time for days
Set a snooze time for reminders
Set the first day of the week
161
Cannot set some fields when scheduling appointments
Calendar troubleshooting
Cannot schedule appointments that span multiple days
Create a task
Tasks
Task basics
Change a task
Delete a task
Hide completed tasks
Forward a task or memo
Click Hide Completed
Task list settings
166
Create a memo
Memos
Memo basics
Change a memo
168
Memo list settings
170
Alarm
172
Use the calculator
Calculator
Convert a measurement
174
Bluetooth technology
Bluetooth technology basics
Delete a paired Bluetooth enabled device
Bluetooth technology settings
Rename a paired Bluetooth enabled device
Share contacts with a paired Bluetooth enabled device
Bluetooth technology troubleshooting
My list of paired Bluetooth enabled devices does not appear
Cannot pair with a Bluetooth enabled device
Date and time
Date and time troubleshooting
Click Update Time
Set the date and time
180
About notification profiles
Notification profiles
Notification basics
Create a notification profile
Prevent notification during calls
Delete a notification profile
Set the same ring tone for all notification profiles
Silence your device
Turn on trackball lights
LED notification
LED notification
About custom notification
Turn on wireless coverage notification
Custom notification
Change the order of notification profile exceptions
Delete a notification profile exception
Change a notification profile exception
Add Name Change Name Delete Name
Notification profile troubleshooting
My device is vibrating more times than expected
Contacts
Turn on invitation passwords
BlackBerry Messenger
Respond to an invitation
Add a group
View a contacts information
Rename a contact
Move a contact to a group
Conversations
Start a conference
Ping a contact
Turn off ping vibration
Copy a conversation history
End a conversation
Receive notification when a contact becomes available
Availability
Change your display name
192
Display and keyboard
Display settings
Backlighting
About organizing applications
Keyboard settings
Set the display font
Organize applications
Turn on standby mode
Assign an application to a Convenience key
Display troubleshooting
Themes
Language
Set display options for contacts
Language troubleshooting
Some characters do not appear correctly on my device
Turn off the connection to the wireless network
Wireless network coverage
Find information about wireless coverage indicators
Turn on wireless coverage notification
Click My Preferred Network List
Change the order of preferred wireless networks
Turn off data service
Click Add Network
Cannot connect to a wireless network
Switch wireless networks manually
Wireless network coverage troubleshooting
About roaming
202
Power and battery
Charge your device regularly
SIM card
About SIM card security
Delete a SIM card contact
Store SMS text messages on your SIM card
Protect your SIM card with a PIN code
Change the SIM card PIN code
Click Change PIN2 Code
208
Security
Security basics
Encryption
About content protection
Set content protection strength
Protect your device data
Password keeper
Change a password in the password keeper
Set criteria for randomly generated passwords
View a password in the password keeper
Hide passwords in the password keeper
Advanced security
Smart cards
Authentication certificate prerequisites
Security troubleshooting
Switch smart password filters
Use a certificate to authenticate your smart card
216
Third-party application control
Reset connection permissions for third-party applications
Click Reset Settings
About permissions for third-party applications
Third-party application connection permissions
Third-party application interaction permissions
Key Store
Third-party application data permissions
Files
Key Store Medium Security
220
BrickBreaker capsules
BrickBreaker
About BrickBreaker
BrickBreaker scoring
Set the paddle speed
Adjust the volume for BrickBreaker
Play BrickBreaker
Submit a score to the BrickBreaker high score web site
Accept a service book
Service books
About service books
Delete a service book
224
No application opens when I press a Convenience key
Troubleshooting
BlackBerry Basics troubleshooting
Some features are not available on my device
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230
231
232
233
234
Diagnostic reports
Cannot run or submit a diagnostic report
Set a default recipient for diagnostic reports
Click Delete or Delete All
MicroSD card
Abbreviation list
CAP lock
NUM lock
Triple DES
Legal notice
240