Bluetooth technology troubleshooting | Blackberry 8100 guide

6. Click Save.

Make your BlackBerry device discoverable

1.In the device options, click Bluetooth.

2.Press the Menu key.

3.Click Options.

4.Set the Discoverable field to Yes.

5.Press the Menu key.

6.Click Save.

Change the pairing name for your BlackBerry device

1.In the device options, click Bluetooth.

2.Press the Menu key.

3.Click Options.

4.In the Device Name field, type a name for your BlackBerry® device.

5.Press the Menu key.

6.Click Save.

Turn off Bluetooth connection notification

1.In the device options, click Bluetooth.

2.Press the Menu key.

3.Click Options.

4.Set the LED Connection Indicator field to Off.

5.Press the Menu key.

6.Click Save.

To turn on Bluetooth® connection notification again, set the LED Connection Indicator field to Yes.

Turn off the prompt that appears when connecting or pairing

1.In the device options, click Bluetooth.

2.Click a Bluetooth® enabled device.

3.Click Device Properties.

4.Set the Trusted field to Yes.

5.Press the Menu key.

6.Click Save.

To turn on the prompt again, set the Trusted field to No.

Bluetooth technology troubleshooting

I cannot type a passkey on a Bluetooth enabled device

If the Bluetooth® enabled device that you are pairing with has no screen where you can type a passkey, the passkey might already be defined.

177

Image 179

Blackberry 8100 manual Bluetooth technology troubleshooting

Contents

User Guide SWDT29551-29551-07192006-001 Contents Voice dialing Search 103 143 163 193 205 237 Page BlackBerry basics Type text using SureType technologyType text using multi-tap Switch typing input methods Set owner information Switch applicationsTurn on standby mode Assign an application to a Convenience key Collapse a folder About linksCreate a link for a PIN Expand a folder No application opens when I press a Convenience key Shortcuts Answer a call Phone shortcuts Camera shortcuts Typing shortcuts Message shortcuts Capitalize a letter Type in a number or password fieldSwitch typing input languages Insert a period Browser shortcuts Search shortcutsAttachment shortcuts Media shortcuts Calendar shortcuts Map shortcuts Phone basics Phone Make a call when the device is locked Dial using numbers or lettersSwitch applications during a call Switch calls Voice dialing VolumeEmergency calls Set the matching sensitivity level for voice commands Dial an extension using a voice commandCheck your phone number using a voice command Turn off choice lists for voice commands Speed dial Set a voice mail access numberMake a call using speed dial Voice mail Create a phone number link for a conference call Conference callsChange a speed dial number Make a conference call Caller ID Call logs Call waiting prerequisites Call waitingForward a call log Delete call log notes Call forwarding Call blocking prerequisites Call blockingDelete a call forwarding phone number About call blocking Fixed dialing Delete a contact from your fixed dialing list Set the default country code and area codeSmart dialing Change a contact in your fixed dialing list TTY support prerequisites TTY supportSet options for dialing extensions About TTY support Sort phone numbers or contacts on the Phone screen Phone settingsHide your phone number from contacts when making calls Turn on dialing from the Lock screen Click General Options Set the Auto End Calls field to Never Reset a call timerClick Last Call or Total Calls Click Clear Timer My phone number appears as Unknown in the phone Phone troubleshootingCannot make or receive calls Cannot make calls using a voice command Voice dialing Turn off voice prompts Turn off choice lists for voice commandsSet the matching sensitivity level for voice commands Set the voice dialing language Improve voice recognition of numbers Voice dialing troubleshootingPage Camera Set the amount of memory available for media files Set picture qualitySet white balance View the number of remaining pictures Flash dims or turns off Camera troubleshootingCannot save pictures Page Email message basics Email messages Delete the original text from a reply message Set the importance level for a messageSave a message Reply to a message Email message folders Hide sent messages Sent messagesResend a message Stop a message from sending Create an email message filter Email message filtersAbout email message filters Change an email message filter Email message filter optionsTurn on an email message filter Delete an email message filter Forward email messages to your device when no filters applyEmail message forwarding Change the order of email message filters Click Firewall Reset a blocked message counterStop forwarding email messages to your device Block incoming messages Set an out-of-office reply Message settingsView an address instead of a display name Add a signature View more of the subject line for messages Message list settingsDelete the disclaimer from an email message About multiple message lists Hide the new or unopened message indicatorSet how long your device stores messages Cannot send messages Message troubleshooting Message or attachment is truncated Am not receiving messagesCannot file email messages Some messages no longer appear on my device Email message filters are not working correctly Find your PIN PIN messagesPIN message basics About PIN messages Set a high importance level for received PIN messages Sent messages Message list settings Set how long your device stores messages Message shortcuts Am not receiving messages Page SMS text message basics SMS text messages Click Remove History Delete the history from an SMS text messageClick Add Recipient About cell broadcasting Cell broadcasting Rename a cell broadcast channel Cell broadcasting prerequisitesTurn on cell broadcasting Stop receiving messages from a cell broadcast channel Request delivery notification for all SMS text messages Turn off AutoText for SMS text messagesView more of the history in SMS text messages Store SMS text messages on your SIM card Set the Validity Period field Set a wireless network type for sending SMS text messagesSet how long your service center stores SMS text messages Set the Network to Send Over field About multiple message lists Am not receiving SMS text messages Cannot send SMS text messages Cannot turn on cell broadcasting Page MMS message basics MMS messages Click Send as MMS Create a slide show in an MMS messageRecord and send a voice note Click Attach Picture or Attach Audio Forward an MMS message MMS message attachments View the size of an MMS message before sending it Stop receiving MMS messages when roamingRequest delivery or read notification for all MMS messages Set the Keep Messages field Press the Menu key Click Save Block MMS messages Message shortcuts Cannot attach a file to an MMS message Page Typing input methods Typing Typing basics Clear a field Cancel a text selectionCut or copy text Paste text AutoText Word list Stop adding items to the custom word list automatically Change a custom word list itemDelete a custom word list item Delete all custom word list items Typing shortcuts SureType technology does not recognize a word Typing troubleshootingCannot type a password Search criteria SearchAbout search Search for messages Search for messages by contact or subject View a list of saved searchesChange a saved search Delete a saved search 101 102 Attachment basics Attachments Download attachments automatically View properties for an attachmentSet font options for an attachment Set the amount of memory available for attachments Spreadsheet attachments Document attachments Media attachments Zoom in to or out from a slide Switch slidesPresentation attachments Rotate a slide Click Save Image VCard contact attachmentsAbout vCard contact attachments Open a vCard contact attachment Click Add to Address Book or Update Address Skipped content bar appears in a document Attachment troubleshooting Synchronization Wireless email reconciliation prerequisitesReconcile email messages over the wireless network Delete email messages over the wireless network About synchronization conflicts Wireless data synchronization prerequisitesSynchronize organizer data over the wireless network Set the Wireless Synchronization field to Yes Delete all device data Wireless data restoration prerequisitesManage data synchronization conflicts About backing up and restoring device data Click Purge Deleted Items Synchronization troubleshooting BlackBerry Browser prerequisites About browser configurationsBrowser Browser basics Move through a web page line by line Follow a linkMove back or forward a web Move to a section of a long web page quickly Links, pictures, and web page addresses Load pictures on a web Forward a web page addressView a full picture on a web Set how pictures load in the browser Bookmarks Web page requests Add a bookmark folder Change a bookmarkForward a bookmark Delete a bookmark Web feeds Change a web feed View the full content for a web feed titleView the description for a web feed title Mark a web feed title as opened or unopened Browser settings Receive a prompt before running a script Set the default browser configurationSet the home Set the character encoding for all web pages Manage browser security Browser securityAbout TLS About Wtls Wtls options Add a trusted content server Browser push options Browser pushAbout browser push Turn on browser push IP Hosts Browser troubleshootingNo browser is available on my device Applications 130 Media files and folders Media Sort media files and folders Switch media folder viewsSet the amount of memory available for media files View properties for a media file or folder About transferring media files Send a media file using Bluetooth technologyReceive a media file using Bluetooth technology Media file management Play the next or previous video in a media folder Videos and picturesPlay a video Fast-forward or rewind a video Save a picture Pan a pictureView pictures as a slide show Set the interval between slides in a slide show Play music Music and ring tonesRename a video or picture Delete a video or picture Download a ring tone Shuffle songs in a media folderRepeat songs in a media folder Play a ring tone Click Download Tunes Save a song or ring toneRename a song or ring tone Delete a song or ring tone Media card settings Turn off media card support Turn off the mass storage mode promptTurn off mass storage mode support Format a media card Cannot open media files on my media card Media troubleshootingCannot fast-forward or rewind songs Cannot play videos 142 Map basics Maps View north at the top of a map Keep backlighting on when tracking your movement on a mapForward a map Track your movement on a map Location bookmarks Diagonal lines appear on a map Map troubleshootingCannot view a location Contact basics Contacts About custom ring tones Delete a contactAbout pauses and waits Add a pause or a wait to a phone number Mailing lists Click Delete Group CategoriesAbout categories Delete a contact, task, or memo from a category Create a category for contacts, tasks, or memosCategorize a contact, task, or memo Sort contacts, tasks, or memos by category SIM card phone book Address lookup Delete a SIM card contact Add a contact to your SIM cardCopy contacts from your SIM card to your address book Change a SIM card contact Prevent duplicate names in your address book Contact list settingsSort contacts, tasks, or memos Set display options for contacts Cannot find the Add Custom Phone Tune menu item Contact troubleshooting 156 About the calendar Switch calendar viewsCalendar Calendar basics Meetings Calendar settings Set the first day of the week Set the start and end time for daysSet a snooze time for reminders View tasks in the calendar 161 Cannot schedule appointments that span multiple days Calendar troubleshootingCannot set some fields when scheduling appointments Change a task TasksTask basics Create a task Click Hide Completed Hide completed tasksForward a task or memo Delete a task Task list settings 166 Change a memo MemosMemo basics Create a memo 168 Memo list settings 170 Alarm 172 Convert a measurement CalculatorUse the calculator 174 Bluetooth technology basics Bluetooth technology Share contacts with a paired Bluetooth enabled device Bluetooth technology settingsRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Bluetooth technology troubleshooting Cannot pair with a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear Set the date and time Date and time troubleshootingClick Update Time Date and time 180 Create a notification profile Notification profilesNotification basics About notification profiles Silence your device Delete a notification profileSet the same ring tone for all notification profiles Prevent notification during calls LED notification LED notificationTurn on trackball lights Change the order of notification profile exceptions Turn on wireless coverage notificationCustom notification About custom notification Add Name Change Name Delete Name Change a notification profile exceptionDelete a notification profile exception My device is vibrating more times than expected Notification profile troubleshooting Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Contacts Move a contact to a group View a contacts informationRename a contact Add a group Conversations Copy a conversation history Ping a contactTurn off ping vibration Start a conference Change your display name Receive notification when a contact becomes availableAvailability End a conversation 192 Backlighting Display settingsDisplay and keyboard Organize applications Keyboard settingsSet the display font About organizing applications Assign an application to a Convenience key Turn on standby mode Themes Display troubleshooting Language Some characters do not appear correctly on my device Language troubleshootingSet display options for contacts Turn on wireless coverage notification Wireless network coverageFind information about wireless coverage indicators Turn off the connection to the wireless network Click Add Network Change the order of preferred wireless networksTurn off data service Click My Preferred Network List About roaming Switch wireless networks manuallyWireless network coverage troubleshooting Cannot connect to a wireless network 202 Power and battery Charge your device regularly SIM card Protect your SIM card with a PIN code Delete a SIM card contactStore SMS text messages on your SIM card About SIM card security Click Change PIN2 Code Change the SIM card PIN code 208 Security basics Security Protect your device data About content protectionSet content protection strength Encryption Password keeper Hide passwords in the password keeper Set criteria for randomly generated passwordsView a password in the password keeper Change a password in the password keeper Advanced security Smart cards Use a certificate to authenticate your smart card Security troubleshootingSwitch smart password filters Authentication certificate prerequisites 216 About permissions for third-party applications Reset connection permissions for third-party applicationsClick Reset Settings Third-party application control Third-party application interaction permissions Third-party application connection permissions Key Store Medium Security Third-party application data permissionsFiles Key Store 220 BrickBreaker scoring BrickBreakerAbout BrickBreaker BrickBreaker capsules Submit a score to the BrickBreaker high score web site Adjust the volume for BrickBreakerPlay BrickBreaker Set the paddle speed Delete a service book Service booksAbout service books Accept a service book 224 Some features are not available on my device TroubleshootingBlackBerry Basics troubleshooting No application opens when I press a Convenience key 226 227 228 229 230 231 232 233 234 Diagnostic reports Click Delete or Delete All Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report NUM lock Abbreviation listCAP lock MicroSD card Triple DES Legal notice 240