5.Click Reset Count or Reset All Counts.

Message shortcuts

Compose a message from a message list

• To compose a message from a message list, press the comma (,) key.

Reply to or forward a message

To reply to a message, press the exclamation point (!) key.

To reply to all, press the question mark (?) key.

To forward a message, press the period (.) key.

View one type of message in a message list

To view received messages, press the Alt key and 3.

To view call logs, press the Alt key and the period (.) key.

To view voice mail messages, press the Alt key and 7.

To view SMS text messages, press the Alt key and the question mark (?) key.

To view all your messages again, press the Escape key.

Move around a message list

To move up a message, press 2.

To move down a message, press 8.

Message troubleshooting

I cannot send SMS text messages

Try performing the following actions:

Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.

Verify that your wireless service plan includes this service.

Verify that fixed dialing is turned off.

I am not receiving SMS text messages

Try performing the following actions:

Verify that your BlackBerry® device is connected to the wireless network.

Verify that your wireless service plan includes this service.

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Blackberry 8100 manual Cannot send SMS text messages, Am not receiving SMS text messages