User Guide
SWDT29551-29551-07192006-001
Contents
Voice dialing
Search
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143
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Page
BlackBerry basics
Type text using SureType technology
Type text using multi-tap
Switch typing input methods
Set owner information
Switch applications
Turn on standby mode
Assign an application to a Convenience key
Collapse a folder
About links
Create a link for a PIN
Expand a folder
No application opens when I press a Convenience key
Shortcuts
Answer a call
Phone shortcuts
Camera shortcuts
Typing shortcuts
Message shortcuts
Capitalize a letter
Type in a number or password field
Switch typing input languages
Insert a period
Attachment shortcuts
Search shortcuts
Browser shortcuts
Media shortcuts
Calendar shortcuts
Map shortcuts
Phone basics
Phone
Make a call when the device is locked
Dial using numbers or letters
Switch applications during a call
Switch calls
Emergency calls
Volume
Voice dialing
Set the matching sensitivity level for voice commands
Dial an extension using a voice command
Check your phone number using a voice command
Turn off choice lists for voice commands
Speed dial
Set a voice mail access number
Make a call using speed dial
Voice mail
Create a phone number link for a conference call
Conference calls
Change a speed dial number
Make a conference call
Caller ID
Call logs
Call waiting prerequisites
Call waiting
Forward a call log
Delete call log notes
Call forwarding
Call blocking prerequisites
Call blocking
Delete a call forwarding phone number
About call blocking
Fixed dialing
Delete a contact from your fixed dialing list
Set the default country code and area code
Smart dialing
Change a contact in your fixed dialing list
TTY support prerequisites
TTY support
Set options for dialing extensions
About TTY support
Sort phone numbers or contacts on the Phone screen
Phone settings
Hide your phone number from contacts when making calls
Turn on dialing from the Lock screen
Click Last Call or Total Calls Click Clear Timer
Reset a call timer
Click General Options Set the Auto End Calls field to Never
Cannot make or receive calls
Phone troubleshooting
My phone number appears as Unknown in the phone
Cannot make calls using a voice command
Voice dialing
Turn off voice prompts
Turn off choice lists for voice commands
Set the matching sensitivity level for voice commands
Set the voice dialing language
Improve voice recognition of numbers
Voice dialing troubleshooting
Page
Camera
Set the amount of memory available for media files
Set picture quality
Set white balance
View the number of remaining pictures
Cannot save pictures
Camera troubleshooting
Flash dims or turns off
Page
Email message basics
Email messages
Delete the original text from a reply message
Set the importance level for a message
Save a message
Reply to a message
Email message folders
Hide sent messages
Sent messages
Resend a message
Stop a message from sending
About email message filters
Email message filters
Create an email message filter
Turn on an email message filter
Email message filter options
Change an email message filter
Delete an email message filter
Forward email messages to your device when no filters apply
Email message forwarding
Change the order of email message filters
Click Firewall
Reset a blocked message counter
Stop forwarding email messages to your device
Block incoming messages
Set an out-of-office reply
Message settings
View an address instead of a display name
Add a signature
Delete the disclaimer from an email message
Message list settings
View more of the subject line for messages
Set how long your device stores messages
Hide the new or unopened message indicator
About multiple message lists
Cannot send messages
Message troubleshooting
Message or attachment is truncated
Am not receiving messages
Cannot file email messages
Some messages no longer appear on my device
Email message filters are not working correctly
Find your PIN
PIN messages
PIN message basics
About PIN messages
Set a high importance level for received PIN messages
Sent messages
Message list settings
Set how long your device stores messages
Message shortcuts
Am not receiving messages
Page
SMS text message basics
SMS text messages
Click Add Recipient
Delete the history from an SMS text message
Click Remove History
About cell broadcasting
Cell broadcasting
Rename a cell broadcast channel
Cell broadcasting prerequisites
Turn on cell broadcasting
Stop receiving messages from a cell broadcast channel
Request delivery notification for all SMS text messages
Turn off AutoText for SMS text messages
View more of the history in SMS text messages
Store SMS text messages on your SIM card
Set the Validity Period field
Set a wireless network type for sending SMS text messages
Set how long your service center stores SMS text messages
Set the Network to Send Over field
About multiple message lists
Am not receiving SMS text messages
Cannot send SMS text messages
Cannot turn on cell broadcasting
Page
MMS message basics
MMS messages
Click Send as MMS
Create a slide show in an MMS message
Record and send a voice note
Click Attach Picture or Attach Audio
Forward an MMS message
MMS message attachments
Request delivery or read notification for all MMS messages
Stop receiving MMS messages when roaming
View the size of an MMS message before sending it
Set the Keep Messages field Press the Menu key Click Save
Block MMS messages
Message shortcuts
Cannot attach a file to an MMS message
Page
Typing input methods
Typing
Typing basics
Clear a field
Cancel a text selection
Cut or copy text
Paste text
AutoText
Word list
Stop adding items to the custom word list automatically
Change a custom word list item
Delete a custom word list item
Delete all custom word list items
Typing shortcuts
Cannot type a password
Typing troubleshooting
SureType technology does not recognize a word
Search criteria
Search
About search
Search for messages
Search for messages by contact or subject
View a list of saved searches
Change a saved search
Delete a saved search
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102
Attachment basics
Attachments
Download attachments automatically
View properties for an attachment
Set font options for an attachment
Set the amount of memory available for attachments
Spreadsheet attachments
Document attachments
Media attachments
Zoom in to or out from a slide
Switch slides
Presentation attachments
Rotate a slide
Click Save Image
VCard contact attachments
About vCard contact attachments
Open a vCard contact attachment
Click Add to Address Book or Update Address
Skipped content bar appears in a document
Attachment troubleshooting
Synchronization
Wireless email reconciliation prerequisites
Reconcile email messages over the wireless network
Delete email messages over the wireless network
About synchronization conflicts
Wireless data synchronization prerequisites
Synchronize organizer data over the wireless network
Set the Wireless Synchronization field to Yes
Delete all device data
Wireless data restoration prerequisites
Manage data synchronization conflicts
About backing up and restoring device data
Click Purge Deleted Items
Synchronization troubleshooting
BlackBerry Browser prerequisites
About browser configurations
Browser
Browser basics
Move through a web page line by line
Follow a link
Move back or forward a web
Move to a section of a long web page quickly
Links, pictures, and web page addresses
Load pictures on a web
Forward a web page address
View a full picture on a web
Set how pictures load in the browser
Bookmarks
Web page requests
Add a bookmark folder
Change a bookmark
Forward a bookmark
Delete a bookmark
Web feeds
Change a web feed
View the full content for a web feed title
View the description for a web feed title
Mark a web feed title as opened or unopened
Browser settings
Receive a prompt before running a script
Set the default browser configuration
Set the home
Set the character encoding for all web pages
Manage browser security
Browser security
About TLS
About Wtls
Wtls options
Add a trusted content server
Browser push options
Browser push
About browser push
Turn on browser push
No browser is available on my device
Browser troubleshooting
IP Hosts
Applications
130
Media files and folders
Media
Sort media files and folders
Switch media folder views
Set the amount of memory available for media files
View properties for a media file or folder
About transferring media files
Send a media file using Bluetooth technology
Receive a media file using Bluetooth technology
Media file management
Play the next or previous video in a media folder
Videos and pictures
Play a video
Fast-forward or rewind a video
Save a picture
Pan a picture
View pictures as a slide show
Set the interval between slides in a slide show
Play music
Music and ring tones
Rename a video or picture
Delete a video or picture
Download a ring tone
Shuffle songs in a media folder
Repeat songs in a media folder
Play a ring tone
Click Download Tunes
Save a song or ring tone
Rename a song or ring tone
Delete a song or ring tone
Media card settings
Turn off media card support
Turn off the mass storage mode prompt
Turn off mass storage mode support
Format a media card
Cannot open media files on my media card
Media troubleshooting
Cannot fast-forward or rewind songs
Cannot play videos
142
Map basics
Maps
View north at the top of a map
Keep backlighting on when tracking your movement on a map
Forward a map
Track your movement on a map
Location bookmarks
Cannot view a location
Map troubleshooting
Diagonal lines appear on a map
Contact basics
Contacts
About custom ring tones
Delete a contact
About pauses and waits
Add a pause or a wait to a phone number
Mailing lists
About categories
Categories
Click Delete Group
Delete a contact, task, or memo from a category
Create a category for contacts, tasks, or memos
Categorize a contact, task, or memo
Sort contacts, tasks, or memos by category
SIM card phone book
Address lookup
Delete a SIM card contact
Add a contact to your SIM card
Copy contacts from your SIM card to your address book
Change a SIM card contact
Prevent duplicate names in your address book
Contact list settings
Sort contacts, tasks, or memos
Set display options for contacts
Cannot find the Add Custom Phone Tune menu item
Contact troubleshooting
156
About the calendar
Switch calendar views
Calendar
Calendar basics
Meetings
Calendar settings
Set the first day of the week
Set the start and end time for days
Set a snooze time for reminders
View tasks in the calendar
161
Cannot set some fields when scheduling appointments
Calendar troubleshooting
Cannot schedule appointments that span multiple days
Change a task
Tasks
Task basics
Create a task
Click Hide Completed
Hide completed tasks
Forward a task or memo
Delete a task
Task list settings
166
Change a memo
Memos
Memo basics
Create a memo
168
Memo list settings
170
Alarm
172
Use the calculator
Calculator
Convert a measurement
174
Bluetooth technology basics
Bluetooth technology
Share contacts with a paired Bluetooth enabled device
Bluetooth technology settings
Rename a paired Bluetooth enabled device
Delete a paired Bluetooth enabled device
Bluetooth technology troubleshooting
Cannot pair with a Bluetooth enabled device
My list of paired Bluetooth enabled devices does not appear
Set the date and time
Date and time troubleshooting
Click Update Time
Date and time
180
Create a notification profile
Notification profiles
Notification basics
About notification profiles
Silence your device
Delete a notification profile
Set the same ring tone for all notification profiles
Prevent notification during calls
Turn on trackball lights
LED notification
LED notification
Change the order of notification profile exceptions
Turn on wireless coverage notification
Custom notification
About custom notification
Delete a notification profile exception
Change a notification profile exception
Add Name Change Name Delete Name
My device is vibrating more times than expected
Notification profile troubleshooting
Respond to an invitation
Turn on invitation passwords
BlackBerry Messenger
Contacts
Move a contact to a group
View a contacts information
Rename a contact
Add a group
Conversations
Copy a conversation history
Ping a contact
Turn off ping vibration
Start a conference
Change your display name
Receive notification when a contact becomes available
Availability
End a conversation
192
Display and keyboard
Display settings
Backlighting
Organize applications
Keyboard settings
Set the display font
About organizing applications
Assign an application to a Convenience key
Turn on standby mode
Themes
Display troubleshooting
Language
Set display options for contacts
Language troubleshooting
Some characters do not appear correctly on my device
Turn on wireless coverage notification
Wireless network coverage
Find information about wireless coverage indicators
Turn off the connection to the wireless network
Click Add Network
Change the order of preferred wireless networks
Turn off data service
Click My Preferred Network List
About roaming
Switch wireless networks manually
Wireless network coverage troubleshooting
Cannot connect to a wireless network
202
Power and battery
Charge your device regularly
SIM card
Protect your SIM card with a PIN code
Delete a SIM card contact
Store SMS text messages on your SIM card
About SIM card security
Click Change PIN2 Code
Change the SIM card PIN code
208
Security basics
Security
Protect your device data
About content protection
Set content protection strength
Encryption
Password keeper
Hide passwords in the password keeper
Set criteria for randomly generated passwords
View a password in the password keeper
Change a password in the password keeper
Advanced security
Smart cards
Use a certificate to authenticate your smart card
Security troubleshooting
Switch smart password filters
Authentication certificate prerequisites
216
About permissions for third-party applications
Reset connection permissions for third-party applications
Click Reset Settings
Third-party application control
Third-party application interaction permissions
Third-party application connection permissions
Key Store Medium Security
Third-party application data permissions
Files
Key Store
220
BrickBreaker scoring
BrickBreaker
About BrickBreaker
BrickBreaker capsules
Submit a score to the BrickBreaker high score web site
Adjust the volume for BrickBreaker
Play BrickBreaker
Set the paddle speed
Delete a service book
Service books
About service books
Accept a service book
224
Some features are not available on my device
Troubleshooting
BlackBerry Basics troubleshooting
No application opens when I press a Convenience key
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228
229
230
231
232
233
234
Diagnostic reports
Cannot run or submit a diagnostic report
Set a default recipient for diagnostic reports
Click Delete or Delete All
NUM lock
Abbreviation list
CAP lock
MicroSD card
Triple DES
Legal notice
240