• Increase the maximum amount of memory available for pictures.
The flash dims or turns off
If the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power
level drops below 20 percent, the flash might turn off.
Message troubleshooting
I cannot send messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device
should send the messages when you return to a wireless coverage area.
• If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact.
• If you created an email address or added an existing email address to your device using the email setup web site, verify that you
have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation
message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your
device.
•If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced
Options. Click Host Routing Table. Press the Menu key. Click Register Now.
• Generate an encryption key.
• Verify that data service is turned on.
• Resend the message.
I am not receiving messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should
receive messages when you return to a wireless coverage area.
• If you created an email address or added an existing email address to your device using the email setup web site, verify that you
have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation
message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your
device.
•If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced
Options. Click Host Routing Table. Press the Menu key. Click Register Now.
• Verify that data service is turned on.
• If you use email message filters, verify that the email message filter options are set correctly.
• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox
folder, that you want to receive email messages from.
I cannot file email messages
Try performing the following actions:
• Verify that wireless email reconciliation is turned on.
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