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•Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles.

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Contents

User Guide SWDT129656-129656-1215015514-001 Contents Voice dialing 103 115 171 183 215 239 253 Page BlackBerry basics Collapse a folder No application opens when I press a Convenience keyCreate a link for a PIN Expand a folder A message ShortcutsPhone shortcuts Message shortcuts Move around a message list Insert symbolsTyping shortcuts A message list A spreadsheet Search shortcutsAttachment shortcuts Work with text Navigate a web Browser shortcutsMedia shortcuts On a web Calendar shortcuts Maps shortcutsPage Phone basics Phone Make a call when the device is locked Dial using numbers or lettersSwitch applications during a call Switch calls Emergency calls Volume Voice dialing Voice mail Assign a speed dial number to a key Set a voice mail access numberMake a call using speed dial Speed dial Conference calls Delete the caller ID picture for a contact Caller IDAdd a caller ID picture for a contact Change the caller ID picture for a contact Add notes to a call log Call logsAbout call logs View call logs in a message list Call waiting prerequisites Call waitingForward a call log Delete call log notes Forward calls Call forwardingAbout call forwarding Call forwarding prerequisites About call blocking Call blockingChange a call forwarding phone number Delete a call forwarding phone number Fixed dialing Delete a contact from your fixed dialing list Click Enable FDN ModeAdd a contact to your fixed dialing list Change a contact in your fixed dialing list TTY support Smart dialing Turn on TTY support Phone settingsHide your phone number from contacts when you make calls TTY support prerequisites Click General Options Set the Auto End Calls field to Never Sort phone numbers or contacts on the Phone screenTurn off the prompt that appears before you delete items Click General Options Cannot make or receive calls Phone troubleshootingReset a call timer Click Last Call or Total Calls Click Clear Timer My phone number appears as Unknown in the phone Cannot make calls using a voice commandPage Voice dialing Set the voice dialing language Check the battery power level using a voice commandTurn off choice lists for voice commands Set the matching sensitivity level for voice commands Improve voice recognition of numbers Voice dialing troubleshootingSet playback options for voice dialing Adapt digit dialing to improve voice recognition of numbers Email message basics Email messages Delete the original text from a reply message Set the importance level for a messageSave a message Reply to a message Email message folders Sent messages Set the Hide Sent Messages field to Yes Click Email SettingsEmail message filters About email message filters Email message filter options Create an email message filter Change the order of email message filters Turn on an email message filterChange an email message filter Delete an email message filter Forward email messages to your device when no filters applyEmail message forwarding Block incoming messages Message settingsReset a blocked message counter Stop forwarding email messages to your device Click Show Address View an address instead of a display nameAdd a signature Set an out-of-office reply Delete the disclaimer from an email message Message list settingsSet the email address that you use to send messages Use one message list or multiple message lists View more of the subject line for messagesSet how long your device stores messages About multiple message lists Hide the new or unopened message indicator Am not receiving messages Message troubleshootingCannot send messages Some email message folders appear dimmed Cannot file email messagesSome messages no longer appear on my device Message or attachment is truncated Email message filters are not working correctly Find your PIN PIN messagesPIN message basics About PIN messages Set a high importance level for received PIN messages Forward a message Sent messages Turn off the prompt that appears before you delete items Message shortcuts Message troubleshooting Am not receiving messages SMS text message basics SMS text messages Click Remove History Delete the history from an SMS text messageClick Add Recipient Sent messages Turn on cell broadcasting Cell broadcastingAbout cell broadcasting Cell broadcasting prerequisites View more of the history in SMS text messages Rename a cell broadcast channelTurn off AutoText for SMS text messages Request delivery notification for all SMS text messages Set a wireless network type for sending SMS text messagesStore SMS text messages on your SIM card Message list settings Use one message list or multiple message lists Message shortcuts Cannot turn on cell broadcasting Cannot send SMS text messagesAm not receiving SMS text messages Page Page MMS message basics MMS messages Click Send as MMS Create a slide show in an MMS messageRecord and send a voice note Click Attach Picture or Attach Audio Forward an MMS message Save a picture from an MMS message MMS message attachmentsAttach a media file to an MMS message Attach a contact or appointment to an MMS message Request delivery or read notification for all MMS messages Add a contact to your address book from an MMS messageRequest delivery or read notification for an MMS message View the size of an MMS message before sending it Stop receiving MMS messages when roaming Set the Keep Messages field Press the Menu key Block MMS messages Message shortcuts Cannot attach a file to an MMS message Message or attachment is truncated Page Typing basics Typing Highlight a line of text Cancel a text selectionSet the default currency symbol Clear a field Use shortcut keys on the Home screen Typing input methodsSet the trackball sensitivity Turn off trackball sounds Set the typing input language Type in Arabic or Russian using SureType technologyType in Arabic or Russian using multi-tap Switch typing input methods Word list Create an AutoText entry AutoTextAbout AutoText Undo an AutoText change Change an AutoText entryDelete an AutoText entry Insert symbols Search criteria SearchAbout search Search for messages Search for messages by contact or subject View a list of saved searchesChange a saved search Delete a saved search 101 102 Attachment basics Attachments View tracked changes in a document View the table of contents in a documentDocument attachments Spreadsheet attachments Presentation attachments Media attachments VCard contact attachments Question mark appears on a slide Attachment troubleshootingSkipped content bar appears in a document Synchronization Wireless email reconciliation prerequisitesReconcile email messages over the wireless network Delete email messages over the wireless network About synchronization conflicts Wireless data synchronization prerequisitesSynchronize organizer data over the wireless network Set the Wireless Synchronization field to Yes Delete all device data Wireless data restoration prerequisitesManage data synchronization conflicts About backing up and restoring device data Click Purge Deleted Items Synchronization troubleshooting 113 114 Browser basics Browser Move through a web page line by line Switch browser viewsView a thumbnail version of a web Move to a section of a long web page quickly Links, pictures, and web page addresses Zoom in to or out from a picture Forward a link or picture from a webForward a web page address View a full picture on a web Save a web page request to a message list Web page requestsLoad pictures on a web About saving web pages and web page requests Bookmarks Expand a folder Delete a bookmarkAdd a bookmark folder File a bookmark Web feeds Delete a web feed Mark a web feed title as opened or unopenedChange a web feed File a web feed Clear browser history Browser settingsSet the default browser view Clear a browser cache Set the home Set the web content type that the browser acceptsSet the default browser configuration Set the number of times animated graphics repeat About TLS Browser securityReceive a prompt before running a script Receive a prompt before closing the browser Wtls options Manage browser securityTLS options Turn on browser push Add a trusted content serverBrowser push About browser push Browser push options No browser is available on my device Browser troubleshootingCannot set up automatic synchronization for bookmarks Applications 132 Media files and folders Media Sort media files and folders Move a media fileSet the amount of memory available for media files View properties for a media file or folder Media file management Switch media folder viewsSend a media file using Bluetooth technology Receive a media file using Bluetooth technology Play a video Videos and picturesForward a media file Transfer a file between your media card and your computer Pan a picture Pause a videoPlay the next or previous video in a media folder View a picture Download a Home screen background Set the interval between slides in a slide showSave a picture Use a picture as the Home screen background Play the next or previous song in a media folder Music and ring tonesDelete a video or picture Play music Play a ring tone Shuffle songs in a media folderRepeat songs in a media folder Delete a song or ring tone Download a ring toneSave a song or ring tone Rename a song or ring tone Set options for removing a media card safely Media card settingsAbout media cards Remove a media card safely Encrypt the files on a media card Turn on mass storage mode manuallyTurn off the mass storage mode prompt Click Enable USB Mass Storage Mode Click Format Card Turn off mass storage mode supportFormat a media card Turn off media card support Media troubleshooting 146 Locations Maps Get directions DirectionsView information for a location marker or point of interest Zoom in to a location marker, route, or point of interest Map basics Clear the map cache Switch viewsSet a GPS receiver to use when you track your movement Tracking View status information at the top of a map Keep backlighting on when you track your movementTrack your movement View north at the top of a map Location bookmarks Map troubleshooting Cannot forward directions 154 Contact basics Contacts About custom ring tones Delete a contactAbout pauses and waits Add a pause or a wait to a phone number Change a mailing list Mailing listsAbout mailing lists Create a mailing list Click Delete Group View a mailing listDelete a mailing list Categorize a contact, task, or memo CategoriesAbout categories Create a category for contacts, tasks, or memos Address lookup Add a contact to your SIM card SIM card phone bookAbout the SIM card phone book Load the SIM card phone book Sort contacts, tasks, or memos Contact list settingsChange a SIM card contact Delete a SIM card contact Cannot find the Add Custom Phone Tune menu item Contact troubleshootingSet display options for contacts Prevent duplicate names in your address book 164 Calendar basics Calendar Delete an appointment or meeting Schedule a meetingRecurrence fields Open an appointment or meeting Meetings Calendar settings Set how long your device stores calendar entries View tasks in the calendarSet the first day of the week Hide free time in Agenda view Cannot schedule appointments that span multiple days Calendar troubleshootingCannot set some fields when scheduling appointments Change a task TasksTask basics Create a task Click Hide Completed Hide completed tasksForward a task or memo Delete a task 173 Task list settings 175 176 Change a memo MemosMemo basics Create a memo Delete a memo Memo list settings 180 Alarm 182 Convert a measurement CalculatorUse the calculator 184 Bluetooth technology basics Bluetooth technology Share contacts with a paired Bluetooth enabled car kit Bluetooth technology settingsRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Make your BlackBerry device discoverable Change the pairing name for your BlackBerry deviceTurn off Bluetooth connection notification Restrict outgoing calls My list of paired Bluetooth enabled devices does not appear Bluetooth technology troubleshootingTurn off the prompt that appears when connecting or pairing Cannot type a passkey on a Bluetooth enabled device 189 190 Set the date and time Date and time troubleshootingClick Update Time Date and time 192 Notification basics Notification profiles Prevent notification during calls Delete a notification profileSet the same ring tone for all notification profiles LED notification LED notificationSilence your device View a list of saved ring tones About custom notification Turn on wireless coverage notificationSet the LED Coverage Indicator field to On Custom notification Add Name Change Name Delete Name Change the order of notification profile exceptionsChange a notification profile exception Click Add Name My device is vibrating more times than expected Notification profile troubleshootingDelete a notification profile exception 199 200 Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Contacts Add a group Turn off invitation forwarding optionsView a contacts information Rename a contact Delete a group ConversationsMove a contact to a group Rename a group Ping a contact Open a conversationAdd an emoticon Send a file to a contact Availability Click Set Alert Receive notification when a contact becomes availableAvailable Unavailable Backlighting Display and keyboard Organize applications Display settingsSet the display font About organizing applications Assign an application to a Convenience key Keyboard settings Themes My device screen turns off Display troubleshootingMy display settings changed 212 Language Some characters do not appear correctly on my device Language troubleshootingSet display options for contacts Network connection indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connection Click Add Network About the preferred wireless network listChange the order of preferred wireless networks Click My Preferred Network List Turn off data service Cannot connect to a wireless network Switch wireless networks manuallyVerify the status of network connections and services Wireless network coverage troubleshooting Power and battery 220 Add a contact to your SIM card SIM cardAbout the SIM card phone book Load the SIM card phone book About SIM card security Change a SIM card contactDelete a SIM card contact Store SMS text messages on your SIM card Click SIM Card Click Enable SecurityProtect your SIM card with a PIN code Change the SIM card PIN code 224 Security basics Security Encryption Set a limit for device password attemptsAbout content protection Set content protection strength Password keeper Change a password in the password keeper Generate a random passwordSet criteria for randomly generated passwords View a password in the password keeper Prevent password copying Delete a password from the password keeperChange the password keeper password Copy a password Advanced security Smart cards Cannot unlock my device using my smart card Security troubleshootingUse a certificate to authenticate your smart card About permissions for third-party applications Reset connection permissions for third-party applicationsClick Reset Settings Third-party application control Interaction permissions for third-party applications Connection permissions for third-party applications Key Store Data permissions for third-party applicationsTheme Data Files 236 BrickBreaker scoring BrickBreakerAbout BrickBreaker BrickBreaker capsules Submit a score to the BrickBreaker high score web site Adjust the volumePlay BrickBreaker Set the paddle speed Delete a service book Service booksAbout service books Accept a service book 240 Some features are not available on my device TroubleshootingBlackBerry Basics troubleshooting No application opens when I press a Convenience key 242 243 244 245 246 247 248 249 About diagnostic reports Diagnostic reports Delete a diagnostic report Run a diagnostic reportView a diagnostic report Submit a diagnostic report Cannot run or submit a diagnostic report NUM lock Abbreviation listCAP lock Triple DES Legal notice 256

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