User Guide

Manage Connections

2.Click Networks and Connections > Wi-Fi Network.

3.Press the key > Troubleshoot > Wi-Fi Diagnostics.

4.Press the key > Options.

To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced.

To set a default recipient for Wi-Fi diagnostic reports, type the contact information.

5.Press the key > Save.

Connection permissions for third-party applications

Permission

Description

 

 

USB

Set whether third-party applications can use physical connections, such as a USB cable or

 

RS-232 cable, that you have set up for your BlackBerry® device.

Bluetooth

Set whether third-party applications can use Bluetooth® connections.

Phone

Set whether third-party applications can make calls or access call logs.

Location Data

Set whether third-party applications can use your GPS location information.

Server Network

Set whether third-party applications can access the Internet or your organization's intranet

 

using your organization's network.

Internet

Set whether third-party applications can access the Internet through your wireless service

 

provider (for example, using a direct Internet connection or WAP gateway).

Wi-Fi (if supported)

Set whether third-party applications can use Wi-Fi® connections.

 

 

About using Wi-Fi with VPN and software tokens

If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi network. If you have a Wi-Fi® enabled device, you might also need a software token to connect to your organization's network using a Wi-Fi network.

Wi-Fi technology troubleshooting

I cannot connect to a Wi-Fi network

Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.

Try the following actions:

Verify that you have turned on the connection to the Wi-Fi network.

Verify that you are in a Wi-Fi coverage area.

Verify that the time on your device is synchronized with the network time.

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Blackberry SWDT643442-941426-0201084713-001 Connection permissions for third-party applications, Permission Description

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