Blackberry Z30 manual After you switch devices, Transfer data from an iPhone or Android device

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Transfer data from an iPhone or Android device

Before you begin: You must be connected to a Wi-Fi network on both your old device and on your BlackBerry device.

You can use the device switch app to transfer contacts, pictures, and other personal data from your iPhone or Android device to your new BlackBerry device. For more information about the device switch app, visit www.blackberry.com/ deviceswitchapp.

1.On your BlackBerry 10 device, visit www.blackberry.com/deviceswitchapp and download the device switch app.

2.Open the device switch app.

3.Complete the instructions on the screen.

Tutorial: Switching to a BlackBerry 10 device using a media card

This tutorial provides you with the opportunity to see and then practice switching from a BlackBerry 7 device to a BlackBerry 10 device using a media card.

Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.com/tutorials/help/en

After you switch devices

For information about returning your previous device to BlackBerry for recycling and safe disposal, visit www.blackberry.com/recycling. The recycling and trade-up program is only available in certain areas.

Restoring BBM

The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the following:

•If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or on a device running BlackBerry 7 or later to transfer your device data, including your contacts and groups from BBM 6.2 or earlier, to a new device.

•If you previously associated BBM with your BlackBerry ID (for example, on your current device), you can sign in with the same BlackBerry ID to restore your BBM data over the wireless network.

After setting up BBM, your contacts, profile, and groups are automatically backed up over the wireless network based on your BlackBerry ID. It's still a good idea to regularly save a backup file for your device on a computer using BlackBerry Link in case your device is lost, stolen, or corrupted.

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