Manuals / Blackberry / Cell Phone / Cell Phone

Blackberry Z30 manual File extension Supported video codecs Supported audio codecs

Models: Z30

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User Guide

Media

Supported audio and video file extensions, formats, and codecs

Depending on your BlackBerry device model and wireless network, some file extensions, formats, and codecs might not be supported.

File extension	Supported video codec(s)	Supported audio codec(s)

3GP	H.263, H.264, MPEG-4	AAC, AMR

3G2	H.263, H.264, MPEG-4	AAC, AMR , QCELP

ASF	WMV 9	WMA

AVI	MJPEG, MPEG-4	MPEG-3

F4V	V6	Sorenson Spark

ISMV (fragmented MP4)	H.264, WMV9	AAC, WMA

M4V	H.263, H.264, MPEG-4	AAC, MPEG-3, PCM

MKV	H.264, MPEG-4	AAC, MPEG-3, PCM

MOV	H.263, H.264, MJPEG, MPEG-4	AAC, AMR, QCELP

MP4	H.263, H.264, MPEG-4	AAC, AMR

MPEG	H.263, H.264, MPEG-4	AAC, MPEG-3, PCM

WMV	WMV 9	WMA

AAC	—	AAC

AMR	—	AMR

FLAC	—	FLAC, Vorbis

M4A	—	AAC

MIDI	—	MIDI

MKA	—	AAC, MP3, PCM

MP3	—	MPEG-3

OGG	—	FLAC, Vorbis

QCP	—	QCELP

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Blackberry Z30 manual File extension Supported video codecs Supported audio codecs

Contents

User Guide Published 2013-09-13 SWD-20130913112550360 Contents 152 266 New in this release Getting to know your deviceIntroducing BlackBerry 10 OS version BlackBerry Story Maker Introducing BlackBerry 10 new apps and features BlackBerry BrowserCamera and Time Shift mode Share, stream, or display your media files How do I get back to the home screen? Whats different about BlackBerry 10?Many apps, you can tap How do I get to the menu? How do I change my settings and options? Where is my email or other messages? Where are my tasks, memos, and voice notes? Where are my ring tones and notification profiles?Where are my apps? Tap Settings NotificationsWhat is BlackBerry Link? Where do I find my files?Where can I find my device info and passwords? How do I search?Home screen, keys, and icons Your device at a glance Home screen at a glanceBrowser Application iconsContacts CalendarRemember Text MessagesBlackBerry World Docs To GoGames SettingsSetup YouTubeNotification icons HelpInserting the SIM card and media card Insert the SIM card Setup and activationInsert a media card Set up your device Set up email or other types of accounts on your deviceMake note of your usernames and passwords Update BBMWhat if I have contacts on my SIM card? Power and chargingPut your device in standby mode Turn off your deviceRestart or reset your device Charge your deviceTips Charging your device Lock your screenScroll and move between items Using the touch screenUse a slider Select items Zoom in to or zoom out from the screenMove items from one place to another Minimize apps and show your Active FramesView the Hub Show the menusShow the keyboard Download and buy apps, games, music, and videos Personalizing your deviceNavigating within an Android app Tap PurchaseChange your ring tone, sounds, or alerts Set an alarmMove an app around the home screen Change your font sizeTutorial Searching the Help app on a BlackBerry 10 device Where do I find customer support?Bookmark a favorite webpage Overview How To demo videosVideo Keys and features Video Getting around the BlackBerry interfaceVideo BlackBerry Hub Video Using the touch screenVideo Keyboard and typing basics Video Searching your BlackBerry device Video Personalize your deviceVideo Setting up accounts SetupVideo Set up your BlackBerry device Video Transferring data to your new deviceConnections Video Bluetooth and Wi-Fi connectionsVideo Connect to your computer with BlackBerry Link Video Browser basics AppsVideo Making calls Video Calendar basicsVideo Organizing tasks and notes with BlackBerry Remember Video Documents To Go Getting StartedVideo BBM Video chat with Screen Share MediaVideo Get Started with BBM Video Taking picturesVideo Taking pictures using the Time Shift mode Video Edit a pictureVideo Media sharing Video Watching your videosVideo Creating stories with BlackBerry Story Maker Device Switch Before you switch devicesBacking up and switching devices Click Using a Media Card Save Data Transfer data from a BlackBerry 7 device using a media cardTransfer data to a new device using BlackBerry Protect Tap RestoreTransfer data from an iPhone or Android device After you switch devicesRestoring BBM Tips after switching devices Transfer passwords to Password KeeperTap Settings Import Passwords Cant switch my SIM card to my new BlackBerry 10 device Troubleshooting Device SwitchHow do I reset my lost or forgotten BlackBerry ID password? Change your font size DisplayChange your backlighting Set a picture as your wallpaperTap Settings Language and Input Change your devices regional settingsLock your device with a password Lock your screenConnect your device to an Hdmi display Turn on rotation lockLock your work space Search your device SearchTake a screen shot of your device Filter your search resultsTap Settings Search Change your search settingsDo more with your search results Phone at a glance Making and receiving calls PhoneMake a call Answer or dismiss a call Call a recent number or speed dial contactCall someone from your contact list Use Reply Now to send a message to a callerMake another call while already on a call Start a conference callAnswer a second call while already on a call Remove people from a conference callAnswering calls automatically Automatically answer or end a call using a case or holsterAutomatically answer a call when a headset is connected Move a call from your headset to your deviceAdd a contact or number to your speed dial list Set up your voice mailMove a call to BBM Video Delete a contact or number from your speed dial listTurn on or turn off call waiting Set up call forwardingCall waiting, call forwarding, and call blocking Block callsPhone options Adjust the bass and treble of your callsSet up smart dialing Show or hide your number on outgoing callsSet the Use Priority Calling switch to On Turn on the Reply Now featureSet up your fixed dialing numbers View your call summaryListen to a voice mail message Visual Voice MailChecking your voice mail from your BlackBerry device Forward a voice mail messageChange your voice mail greeting Change your voice mail passwordDeactivate voice mail on your device BBM Video BBM Video at a glance Start a BBM Video chatMove your video thumbnail around the screen Switch cameras or share your screenMute your microphone in a BBM Video chat Accept or decline a BBM Video chat or BBM Voice chatBBM Video options Ring tones, sounds, and alertsMove your BBM Video chat to an external display Change your ring tone, sounds, or alertsSet a custom ring tone for a contact Turn off the Instant Previews featureView and respond to Instant Preview notifications Turn off all ring tones and soundsRespond directly to an Instant Preview notification Turn off the Lock Screen Preview featureLock Screen Preview notifications View a Lock Screen Preview notificationMy device doesnt display Instant Preview notifications Troubleshooting Ring tones, sounds, and alertsMy device doesnt display Lock Screen Preview notifications BlackBerry Hub Staying connected with the BlackBerry HubBlackBerry Hub at a glance Setting up and managing accounts User Guide Add a social networking or Evernote account Add a personal email accountOn the Add Account screen, tap Email, Calendar and Contacts Add a BlackBerry email account On the Add Account screen, tap Work AccountAdd an Imap or POP email account Change account settingsTap Settings Accounts Add a CalDAV or CardDAV accountRemove an account from your device BlackBerry Hub message list iconsCant add a second social networking account Viewing and searching messages Navigate your list of messages and notifications View messages by account or message typeViewing important messages with the BlackBerry Priority Hub View filed emailSearch for a message View only your priority messagesView attachments sent to you Change the types of messages that are marked as priorityTurn off the BlackBerry Priority Hub Sort attachmentsShare or save your attachments Send email and messages from the BlackBerry HubReply to or forward an email Change text formatting in an email Attach a file to an email or text messageAdd a BCC recipient to an email Accept spelling suggestionsManaging messages Mark a message as read or unread Securing your emailFlag a message Download or share a picture from an emailSign or encrypt a message Set up S/MIME-protected messagingTurn on IBM Notes email encryption on your device Tap Secure EmailSecure email icons Tips BlackBerry HubPeek at your messages in the BlackBerry Hub from anywhere Jump to the next or previous message Create a meeting from an email Check your upcoming events from the BlackBerry HubAdd a contact from the BlackBerry Hub Refresh your list of messages BlackBerry Hub settingsChange your default email address or calendar Set an out-of-office replyStop showing sent or filed messages in the BlackBerry Hub Change how messages are displayed in the BlackBerry HubView conversation threads instead of single messages Color code your email accountsTap Facebook, Twitter, or LinkedIn Change advanced settings for text messagesTurn off cell broadcast messages Tap Post, Tweet, or SendAbout public warning messages Troubleshooting BlackBerry HubTroubleshooting wizard Im having problems using email Unsubscribe from public warning messagesCant see the recipients for a message Can only see email for the last 30 daysCant find my work email in the BlackBerry Hub Cant send or forward a text messageSecurity Passwords and lockingPassword locking and screen locking BlackBerry IDNetwork lock and unlock code BlackBerry Balance and the work space passwordSIM card PINs Lock or unlock your deviceUnlock your device with a network unlock code Change your work space password Change or remove your device passwordProtect your SIM card with a PIN Finding and protecting a lost device Set up BlackBerry Protect on your deviceChange your SIM card PIN Tap Settings Security and Privacy Application Permissions Setting security permissions for appsChange or view app permissions Securing your email Wipe your device to delete your data Delete your work space Switch between your personal and work spacesAbout BlackBerry Balance Tap Delete DataUsing Parental Controls Turn on encryption Restrict or limit access to features and contentImport a certificate from your computer About smart cards Tap Settings Network Connections VPN AddManaging VPN profiles Add a VPN profileStore your smart card password on your device Using a smart card with your deviceUse two-factor authentication Import a certificate from a smart cardHow do I reset my device password if I forget it? Frequently asked questions SecurityWhat content is in my work space and my personal space? Can I use personal apps on my works network? NFCWork space and BlackBerry Balance Where is my picture that I just took?What happens to my device data if I leave my organization? Switch between your personal and work spaces Lock your work space Change your work space passwordDelete your work space How do I set up BlackBerry Balance? Does my device have BlackBerry Balance?Description Troubleshooting Work space and BlackBerry Balance My device is quarantinedBlackBerry ID Set up a new BlackBerry IDChange your BlackBerry ID password About BlackBerry IDTutorial Creating a BlackBerry ID on a BlackBerry 10 device Using your BlackBerry ID to switch devicesUsing your BlackBerry ID on a new device Find your BlackBerry ID on your old deviceFAQ BlackBerry ID Why do I need to re-enter my BlackBerry ID password?About Password Keeper Password KeeperTroubleshooting wizard I need help with my BlackBerry ID Transfer passwords to Password KeeperUse a password or username from Password Keeper Manage passwords in Password KeeperChange the Password Keeper password PasswordSearch in Password Keeper Hide or show passwords in Password KeeperGenerate a random password Prevent password and username copyingDuplicate the password record Lock Password KeeperCreate security questions and answers in Password Keeper Add a password record to your favoritesShare text and websites with Password Keeper Tap Password KeeperCamera app at a glance Taking pictures and recording videos CameraTake a picture Turn on autofocus lock Access the Camera app from the Lock screenRecord a video TipReplace a persons expression using Time Shift mode Using Time Shift modeTake the best picture possible using Time Shift mode Peek at the last picture or video that you tookNormal Change the capture settingsShooting modes StabilizationChange the camera settings Scene modesCant take a picture or record a video Troubleshooting CameraCant turn on the flash or use the video light Cant save pictures or videos to my media cardRecent screen PicturesPictures app at a glance Albums screenZoom in to or out from a picture Viewing your picturesDate screen Pan a pictureShare a picture Switch between your personal and work spacesEdit a picture Doing more with your pictures and picture albumsCreate an album Organizing your pictures and albumsMove a picture to a different album Cant open a media file Troubleshooting PicturesSupported picture file extensions Cant save a media fileMusic app at a glance MusicNow Playing screen Playing your music Make a playlist Creating playlists and organizing your musicDoing more with your music Add the music currently playing to a playlistAdd music to the Now Playing screen Organize your music on the Now Playing screenEdit or rename a playlist Remove and order songs on the Now Playing screenSave your music on the Now Playing screen as a playlist Change the volumeTips Music Play your last music selectionFile extension Supported video codecs Supported audio codecs Troubleshooting Music Videos Videos app at a glancePlay or pause a video Watching your videosChange the video display size Edit a video Doing more with your videosAVI MJPEG, MPEG-4 MPEG-3 F4V About BlackBerry Story Maker Troubleshooting VideosBlackBerry Story Maker Preview a story in BlackBerry Story MakerDelete a story in BlackBerry Story Maker Change your BlackBerry Story Maker settingsMedia sharing About sharing mediaPlay or view your media file on a Dlna Certified device Tap Settings Media SharingShare your media files with Dlna Certified devices Give your device a nickname Finding a place MapsStart turn-by-turn directions Avoid toll roads, highways, or ferries on your route Show or hide trafficMute voice-guided directions Tap Route OptionsAdd a new place to your favorites My placesRecalculate routes Remove a place from your favoritesView your recent places Changing settings for MapsSwitch between kilometers or miles Clear your recent placesTurn on or turn off location services Location servicesAbout location services Turn on or turn off traffic dataTurn on or turn off location-based ads Change location permissions for appsCompass at a glance About the compass CompassPoint the compass to true north or to magnetic north Troubleshooting Compass Im not getting an accurate reading from the compassCreate a folder in the Remember app RememberAdding a folder or an entry to the Remember app Add an entry to the Remember appFormat the text in an entry Add a due date and reminder time to an entryAdd tags to an entry Record a voice noteChange an entry Changing a Remember folder or entrySend something to the Remember app Move an entry to a different folderViewing and searching your Remember entries Troubleshooting Remember appDelete a folder or an entry in the Remember app Search for an entry in the Remember appCant send something to the Remember app CalendarAbout the Calendar app Cant open a folder in the Remember appUser Guide Check your upcoming events from the BlackBerry Hub Subscribe to a public calendar on your deviceTap Accounts Subscribed Calendar Check who youre meeting with View your eventsFind email and files associated with an event Create an eventSchedule a recurring event Invite people to an eventAdd a location to an event Tap No RecurrenceJoin a conference call from a meeting reminder Hide a calendarChange or delete an event Add conference call details to an eventSend an I will be late message Calendar app settingsSave conference call details in the Calendar app Share a file with meeting participantsChange the email address to use with each calendar Change default settings for eventsChange the color for a calendar Change how your calendar is displayed Troubleshooting Calendar appNew or updated events arent appearing in my calendar Cant sync my calendarAbout the Contacts app ContactsContacts at a glance Add a contact to the Contacts app Adding contactsCopy contacts to and from your SIM card Add a contact from the Calls screen UpdatesContact views DetailsAdd a contact to your favorites Changing contactsContact someone View contacts by account Search for a contactFiltering contacts Hide a set of contactsShare a contact Troubleshooting ContactsSort your contacts My contacts werent merged automaticallyClock at a glance Change the clock face ClockTap Digital or Analog Set additional alarms Alarm clockManage your additional alarms Set an alarm for multiple days Change your alarm toneSet the snooze Stopwatch TimerWorld clock Turn on bedside mode Delete a city from the world clock screenHear phone calls in bedside mode Set the Phone Calls in Bedside Mode switch to OnCalculator Calculator at a glance Using the calculatorSwitch to a scientific or standard calculator Convert a unit of measurementCalculate a tip View your previous calculationsBrowser at a glance Go to a website BrowserBrowsing the Internet Change the current search engineOpen a new tab Using Browser tabsSwitch between tabs Close a tabSearch for text on a webpage Change text size in reader modeChange the background color in reader mode View webpages in a reader-friendly formatTurn on Adobe Flash support Bookmarks and historyAdd a website to your home screen View your Browser bookmarksChange your bookmarks View your bookmarks by tags or in a listOrganizing your bookmarks Add, rename, or delete a bookmark tagDelete your browsing history Change Browser security settingsBrowsing safely About website certificatesChange permissions for specific websites Troubleshooting BrowserSecurity settings Cant watch a video onlineSmart Tags application explained Smart TagsScan a QR Code, barcode, or an NFC tag Delete a smart tag from your device Create your own smart tagSmart tag types Share a smart tag Favorite a smart tagView your favorite smart tags Erase smart tag information from an NFC tag Using the BlackBerry Voice Control appVoice Control Lock a smart tagSearch the Internet using the Voice Control app Searching using the Voice Control appSearch your device using the Voice Control App Making a phone call with the Voice Control appType using voice dictation Ask a question using the Voice Control appSend messages using the Voice Control app Book a meeting or appointment with the Voice Control appChange your Facebook status using the Voice Control app Set an alarm using the Voice Control appGet directions using the Voice Control app Post a tweet using the Voice Control appChange the voice recognition mode Voice Control settingsCheck your battery level using the Voice Control app Hear your latest unread message read back to youChange your Games profile Change your voice response settingsGames Invite a friend to the Games appRecommend a game Add a gameAdd a game to your favorites Invite a Games friend to BBMStart a BBM chat with a Games friend Troubleshooting GamesOrganizing apps Leave an app or close an appMove an app out of a folder Move an app around the home screenAdd folders to the home screen Rename a folderDocuments To Go Getting started with Documents To GoSave changes to a file in Documents To Go Access work filesUndo or redo an action in Documents To Go View a bookmark in a document Editing documentsChange the font or formatting Correct spelling in a documentFind and replace text in a document Enable word wrapEditing spreadsheets Resize a row or columnCut, copy, and paste a cell, row, or column Clear the contents of a cellEditing slideshows Edit a slideshowHide or delete slides Presenting slideshowsReorder the slides View a slideshow presentationFile Manager Viewing filesRename a file or folder Managing your filesView files on connected devices or networks Add a folderSelect multiple files Transferring filesSort files and folders Share filesRetrieve files saved to the cloud Working with files stored in the cloudCopy a file Save a file to your deviceWorking with zip files Storage space and media cardMoving or copying media files and documents 217 Turn on USB mass storage Tap Settings Storage and AccessInsert a media card Tap Identification on Network and make note of the UsernameFormat your media card Using a media cardSupported media cards Wipe data from your media cardCheck how much storage space is free Frequently asked questions Storage space and memoryHow do I free up storage space? Error messages Media card 222 Wireless connections icons Check which wireless networks your device connects toConnections Down. Tap Settings Network Connections Mobile Network Network connections Tips Choosing a connectionConnections between devices Shared Internet connections Turn on airplane modeTap Settings Network Connections Internet tetheringMobile network Switch wireless networks manuallyTap Settings Network Connections Mobile Network Connect to the mobile networkTurn off data services while roaming Set the Network Selection Mode to ManualManually connect to a Wi-Fi network Wi-FiConnect to a Wi-Fi network Tutorial Setting up Wi-Fi on a BlackBerry 10 deviceWi-Fi network settings Delete a saved Wi-Fi networkDisable or re-enable a saved Wi-Fi network Tap Wi-FiSecurity Type Enable IPv6Inter-Access Point Handover CA CertificateCant connect to a Wi-Fi network Use Mobile Hotspot mode to share your Internet connection Mobile Hotspot modeSharing your Internet connection using Mobile Hotspot mode Tap Settings Network Connections Mobile HotspotFind your Mobile Hotspot mode settings Disconnect a device from your mobile hotspotInternet tethering Tap Settings Network Connections Internet TetheringSet the Internet Tethering switch to On Cant connect multiple devices to my mobile hotspotPair and connect with a Bluetooth enabled device BluetoothTurn on Bluetooth technology Rename a paired or saved Bluetooth enabled devicePairing your device with a car Disconnect from a paired Bluetooth enabled deviceDelete a saved Bluetooth enabled device Set how Bluetooth enabled car kits access your messagesLet your car kit use your devices network credentials Tap Settings Network Connections NFC What is NFC?Turn on NFC Send a file using NFC Software UpdatesHow do I update the software on my BlackBerry 10 device? Find your NFC settingsChange your keyboard language LanguageChange your typing language Change your voice input languageKeyboard and typing Tap Settings Language and Input Prediction and CorrectionTurn on word predictions Change or delete a text shortcut Show the keyboardAdd a new text shortcut Clear the learned words listDelete a word Typing on the Keyboard Type faster with automated assistance settingsType a symbol or number Type an accented characterCut, copy, and paste text Change where word suggestions appearTap Settings Language and Input On-Screen Keyboard Selecting word suggestions that appear while you typeSpell check Change spell check settingsTap Settings Language and Input Spell Check Turn on spell checkTroubleshooting Keyboard and typing Battery and powerChange Keyboard, input, or typing settings Turn off your deviceBattery and charging icons Check your battery power level Charge your deviceLED and battery notifications Battery safety Frequently asked questions Battery and powerClose apps Decrease volumeUpdate your software Turn of connectionsTurn on Magnify mode AccessibilityCustomize your accessibility settings Tap Settings AccessibilityTemporarily turn off Magnify mode Tap Settings Accessibility Tap Screen Reader Turn on Hearing Aid modeTap Settings Accessibility Hearing Aid Settings Turn on TTY supportAdjust the volume, speed, and pitch BlackBerry Screen Reader settingsTurn on or turn off the Dark Screen mode Adjust the verbosityTurn on or turn off Keyboard Echo Turn on the Silent on Calls settingTap Settings Accessibility Tap Screen Reader Tap Verbosity Change the language that the BlackBerry Screen Reader usesBlackBerry Screen Reader gestures Task GestureUsing BlackBerry Screen Reader Quick Settings mode Select an item from a listList, the next tap returns to the top of the list. After Using the BlackBerry Screen Reader on the home screen Turn on Closed CaptionsAccess files stored on your computer BlackBerry Link features on your deviceAbout BlackBerry Link features on your device Working with files stored on your computerTap Settings BlackBerry Link Troubleshooting BlackBerry LinkCant access files on my computer Copy a file to your deviceHave duplicate contact and calendar entries Tap Clear Local Calendar and Clear Local ContactsLegal notice 267 User Guide

File extension

Supported video codec(s)

Supported audio codec(s)