Customer Service
Customer Service
Your dishwasher requires no special care other than that described in the Care and Maintenance section of the Use and Care Manual. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help section in the Use and Care Manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
CAUTION
Removing any cover or pulling the dishwasher from the cabinet can expose hot water connections, electrical power and sharp edges or points.
If you are having a problem with your dishwasher and are not pleased with the service you have received, please take the following steps (in the order listed below) until the problem is corrected to your satisfaction:
1.Contact your installer or the Authorized Service Contractor in your area.
2.
3.Write us at the address below: BSH Home Appliances, Corp. 5551 McFadden Avenue Huntington Beach, CA 92649
4.Call us at the Customer Service phone number listed on the label located on the right edge of the dishwasher door as shown in Figure 37.
Please be sure to include (if you are writing), or have available (if you are calling), the following information:
•Model number
•Serial number
•Date of original purchase
•Date the problem originated
•Explanation of the problem
Also, if you are writing, please include a daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty service.
Figure 37
Customer Service Phone Number
Model and Serial Number Label
Serial Number Model Number
© BSH Home Appliances Corporation 2005 • Litho U.S.A. 07/04
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